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	<title>UX Archives &#8211; Rich Roth</title>
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		<title>Case Study: User Access</title>
		<link>https://richroth.net/ux-case-study-user-access/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=ux-case-study-user-access</link>
		
		<dc:creator><![CDATA[Rich Roth]]></dc:creator>
		<pubDate>Tue, 22 Jan 2019 16:56:31 +0000</pubDate>
				<category><![CDATA[Design]]></category>
		<category><![CDATA[UX]]></category>
		<category><![CDATA[User Experience]]></category>
		<guid isPermaLink="false">http://richroth.net/richroth/?p=2707</guid>

					<description><![CDATA[<p>Insperity Site Security is the application that allows HR Administrators to grant end users access and permission to utilize Insperity’s platform for employee services and manager self-service features. Site Security is a legacy application and hasn’t been updated in over a decade, but it keeps adding more security roles. It is in need of an update to allow Insperity to remain competitive with other HRIS systems in the market.<br />
Purpose of the update is to make the portals security settings easy to find, reimagine the application so that it’s scalable and flexible, help client HR admins understand how and when to maintain access for end users, and to eliminate the need for assistance from Insperity to utilize the application. </p>
<p>The post <a href="https://richroth.net/ux-case-study-user-access/">Case Study: User Access</a> appeared first on <a href="https://richroth.net">Rich Roth</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p><div class="et_pb_section et_pb_section_0 et_section_regular" >
				
				
				
				
				
				
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				<div class="et_pb_text_inner"><h1>User Access</h1>
<h3>Security Access Management Application</h3></div>
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				<div class="et_pb_text_inner"><p>Insperity User Access (formally Site Security) is the application that allows HR Administrators to grant end users access and permission to utilize Insperity’s platform for employee services and manager self-service features.</p></div>
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				<div class="et_pb_text_inner"><p><strong>Services</strong></p>
<p>UX Design</p>
<p>Interface Design</p>
<p>Graphic Design</p>
<p>UX Consulting</p></div>
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				<div class="et_pb_text_inner"><p><strong>Field</strong></p>
<p>Human Resources</p>
<p>Data Security</p></div>
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				<div class="et_pb_text_inner"><p><strong>Type</strong></p>
<p>Web Application</p></div>
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				<div class="et_pb_text_inner"><h2>The Problem</h2>
<p>Site Security is a legacy application and hasn’t been updated in over a decade, but it keeps adding more security roles. It is in need of an update to allow Insperity to remain competitive with other HRIS systems in the market.</p>
<p >Purpose of the update is to make the portals security settings easy to find, reimagine the application so that it’s scalable and flexible, help client HR admins understand how and when to maintain access for end users, and to eliminate the need for assistance from Insperity to utilize the application. </p></div>
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				<div class="et_pb_text_inner"><h2>My Approach</h2>
<p>Informed by research and design thinking, I optimized and clarified site security usage across client companies and the PEO</p></div>
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				<div class="et_pb_text_inner"><h2>Here&#8217;s how I did it</h2></div>
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				<div class="et_pb_text_inner"><h2><strong>01:  Empathize: </strong><strong style="font-size: 16px; color: #5e6b72;"> </strong><em style="font-size: 16px; color: #5e6b72;">Understand the project, it’s goals, drivers, and scope</em></h2></div>
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<li>Speaking with project stakeholders introduced me to what they were seeing in the market, where our system is lacking, and what to look for when conducting my research.</li>
<li>Make Insperity a more attractive product for prospective clients.</li>
<li>Cut down on Insperity involvement with client.</li>
<li>Decrease in call center volume related to feature.</li>
<li>Four individual stakeholder interviews conducted</li>
<li>Four expert interviews conducted</li>
<li>Demo of current solution received</li>
<li>Creative brief: defining history and purpose, current expectations, UX process, key objective, metrics, target audience, UX process  &amp; tasks</li>
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				<div class="et_pb_text_inner"><h3>Empathy Statement:</h3></div>
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				<div class="et_pb_text_inner"><p> Stakes for making wrong decisions about my employees’ access is high. Thanks to Insperity, the ability to edit user access is easy to find, simple to understand, and I feel confident that I am making the correct decisions..</p></div>
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				<div class="et_pb_text_inner"><h3>Desired Outcome:</h3></div>
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				<div class="et_pb_text_inner"><h4>What are we hoping to learn from testing sessions?</h4>
<p>We want to ensure the new interface and workflow for User Access (site security) is easy to understand and use. Users can successfully give out and maintain access to their users of Insperity Premier. We want to identify pain points and provide design recommendations based off user feedback. </p></div>
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				<div class="et_pb_text_inner"><h3>Creative Brief: </h3></div>
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				<a href="https://richroth.net/wp-content/uploads/2019/04/UA_CB_page1.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img fetchpriority="high" decoding="async" width="1550" height="1950" src="https://richroth.net/wp-content/uploads/2019/04/UA_CB_page1.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/04/UA_CB_page1.jpg 1550w, https://richroth.net/wp-content/uploads/2019/04/UA_CB_page1-238x300.jpg 238w, https://richroth.net/wp-content/uploads/2019/04/UA_CB_page1-768x966.jpg 768w, https://richroth.net/wp-content/uploads/2019/04/UA_CB_page1-814x1024.jpg 814w, https://richroth.net/wp-content/uploads/2019/04/UA_CB_page1-1080x1359.jpg 1080w" sizes="(max-width: 1550px) 100vw, 1550px" class="wp-image-3027" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/page2.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1550" height="1950" src="https://richroth.net/wp-content/uploads/2019/01/page2.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/page2.jpg 1550w, https://richroth.net/wp-content/uploads/2019/01/page2-238x300.jpg 238w, https://richroth.net/wp-content/uploads/2019/01/page2-768x966.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/page2-814x1024.jpg 814w, https://richroth.net/wp-content/uploads/2019/01/page2-1080x1359.jpg 1080w" sizes="(max-width: 1550px) 100vw, 1550px" class="wp-image-2715" /></span></a>
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				<div class="et_pb_text_inner"><h4><span style="color: #ffffff;">Deliverables:</span></h4></div>
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				<div class="et_pb_text_inner"><p>Subject Matter Expert Interviews</p>
<p>Creative Brief: defining history and purpose, current expectations, UX process, key objective, metrics, target audience, UX deliverables &amp; tasks</p></div>
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				<div class="et_pb_text_inner"><h4><span style="color: #ffffff;">Tools Used:</span></h4></div>
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				<div class="et_pb_text_inner"><p>Pen &amp; Paper</p>
<p>MS Word</p>
<p>Basecamp</p></div>
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				<div class="et_pb_text_inner"><h2><strong>02:  Discover &amp; Define:  </strong><em style="font-size: 16px; color: #5e6b72;">Understand the product/service and its users in depth.</em></h2></div>
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<li>Users want the ability to accurately manage security for their employees with confidence and ease.</li>
<li>Users want the ability to search and sort for end users.</li>
<li>Users want the ability to copy access across users.</li>
<li>Users want the ability to compare employees.</li>
<li>Users want clearer explanation/plain english of security roles needed.</li>
<li>Users want to know when to and when not to grant specific roles.</li>
<li>Users want better UI representation.</li>
<li>Users want better organization of content.</li>
<li>Four expert interviews conducted</li>
<li>Six use interviews conducted</li>
<li>Scenarios created from information learned.</li>
<li>Site Security name changed to &#8216;User Access.&#8217;</li>
<li>32 major issues discovered</li>
<li>Research shared with stakeholders and development </li>
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<li>Easily and successfully maintain role-based security for employees using Insperity Premier</li>
<li>Understand what roles do what</li>
<li>Copy/duplicate roles across employees</li>
<li>Through a guided wizard workflow, give employees accurate access into Insperity Premier.</li>
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				<div class="et_pb_text_inner"><h3>Scenarios:</h3></div>
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				<div class="et_pb_text_inner"><strong>User Background:</strong></p>
<p style="padding-left:20px;">Your name is Jamie Smith and you’re an employee administrator at Innotech. Your company just started using Insperity. You’ve just logged in to your Insperity account.</p>
<p><strong>Scenario 1: Find and update Employee access</strong></p>
<p style="padding-left:20px;">Ashly McNeil in customer service recently got promoted to manager of customer service in Houston, TX. Because of her promotion, she now needs access to view the employees she’ll be managing. How would you grant her this access?</p>
<p><strong>Scenario 2: Copy Roles across employees</strong></p>
<p style="padding-left:20px;">Jordan Nash also got promoted to manager and he’ll need the same access you just provided Ashly (needs access to view the employees they’ll be managing). How would you give Jordan the same access as Ashly?</p>
<p><strong>Scenario 3: Filtering</strong></p>
<p style="padding-left:20px;">See how many employees are in the HR department.</p>
<p><strong>Scenario 4: Edit Multiple</strong></p>
<p style="padding-left:20px;">You need to give ‘User Access Administrator’ to all employees in your HR department. How would you grant this new access to the employees that need it?</p></div>
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<li>Usage stats, what&#8217;s working, what’s lacking, what&#8217;s needed</li>
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<p>End User Interviews</p>
<p>Analysis of Research</p>
<p>User Testing Scenaios </p></div>
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				<div class="et_pb_text_inner"><h4><span style="color: #ffffff;">Tools Used:</span></h4></div>
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				<div class="et_pb_text_inner"><p>Pen &amp; Paper</p>
<p>MS Word</p>
<p>MS Excel</p>
<p>Internet Browser</p>
<p>SilverBack App</p>
<p>Basecamp</p></div>
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				<div class="et_pb_module et_pb_text et_pb_text_29  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><h2><strong>03: Ideate:  </strong><em style="font-size: 16px; color: #5e6b72;">Understand the most important problems and opportunities. Identify potential solution ideas to begin testing with</em></h2></div>
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				<div class="et_pb_text_inner"><ul>
<li>Using user-centered design thinking, I was able to propose a simplified interface and surface information users wanted available when interacting with the feature.</li>
<li>Create affinity diagram of all information available.</li>
<li>Prioritization of user needs/opportunities.</li>
<li>Identify workflows.</li>
<li>Loose sketches of potential solutions.</li>
</ul></div>
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				<div class="et_pb_text_inner"><h3>Prioritized User Needs/Opportunities:</h3></div>
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				<div class="et_pb_text_inner"><ol>
<li>Need an interface that&#8217;s easy to consume.</li>
<li>System that&#8217;s easy to pick up and use. (Little to no training needed)</li>
<li>Group roles: What roles make up positions</li>
<li>Group roles: What roles compliment others</li>
<li>Create user defined role groupings</li>
<li>Clearly define roles</li>
<li>Create filters, allow sorting, add search</li>
<li>Start with Employees (not with company ID)</li>
<li>Duplicate roles across employees</li>
<li>Built for expanse</li>
<li>Compare employees (roles they have)</li>
<li>Wizard Approach</li>
</ol></div>
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				<div class="et_pb_text_inner"><h3>White Board &amp; Card Sorting:</h3></div>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/UA_LooseSketches8.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="600" height="850" src="https://richroth.net/wp-content/uploads/2019/01/UA_LooseSketches8.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/UA_LooseSketches8.jpg 600w, https://richroth.net/wp-content/uploads/2019/01/UA_LooseSketches8-212x300.jpg 212w" sizes="(max-width: 600px) 100vw, 600px" class="wp-image-2757" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/UA_LooseSketches9.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="510" height="850" src="https://richroth.net/wp-content/uploads/2019/01/UA_LooseSketches9.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/UA_LooseSketches9.jpg 510w, https://richroth.net/wp-content/uploads/2019/01/UA_LooseSketches9-180x300.jpg 180w" sizes="(max-width: 510px) 100vw, 510px" class="wp-image-2758" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/UA_LooseSketches11.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="560" height="850" src="https://richroth.net/wp-content/uploads/2019/01/UA_LooseSketches11.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/UA_LooseSketches11.jpg 560w, https://richroth.net/wp-content/uploads/2019/01/UA_LooseSketches11-198x300.jpg 198w" sizes="(max-width: 560px) 100vw, 560px" class="wp-image-2760" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/UA_LooseSketches7.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1120" height="850" src="https://richroth.net/wp-content/uploads/2019/01/UA_LooseSketches7.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/UA_LooseSketches7.jpg 1120w, https://richroth.net/wp-content/uploads/2019/01/UA_LooseSketches7-300x228.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/UA_LooseSketches7-768x583.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/UA_LooseSketches7-1024x777.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/UA_LooseSketches7-1080x820.jpg 1080w" sizes="(max-width: 1120px) 100vw, 1120px" class="wp-image-2756" /></span></a>
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				<div class="et_pb_text_inner"><h3>Workflows:</h3></div>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/SiteSecurity_workflow_v1.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="2000" height="1231" src="https://richroth.net/wp-content/uploads/2019/01/SiteSecurity_workflow_v1.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/SiteSecurity_workflow_v1.jpg 2000w, https://richroth.net/wp-content/uploads/2019/01/SiteSecurity_workflow_v1-300x185.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/SiteSecurity_workflow_v1-768x473.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/SiteSecurity_workflow_v1-1024x630.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/SiteSecurity_workflow_v1-1080x665.jpg 1080w" sizes="(max-width: 2000px) 100vw, 2000px" class="wp-image-2718" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/SiteSecurity_workflow_v2.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="2000" height="456" src="https://richroth.net/wp-content/uploads/2019/01/SiteSecurity_workflow_v2.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/SiteSecurity_workflow_v2.jpg 2000w, https://richroth.net/wp-content/uploads/2019/01/SiteSecurity_workflow_v2-300x68.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/SiteSecurity_workflow_v2-768x175.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/SiteSecurity_workflow_v2-1024x233.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/SiteSecurity_workflow_v2-1080x246.jpg 1080w" sizes="(max-width: 2000px) 100vw, 2000px" class="wp-image-2719" /></span></a>
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				<div class="et_pb_module et_pb_image et_pb_image_9">
				
				
				
				
				<a href="https://richroth.net/wp-content/uploads/2019/01/SiteSecurity_Focused-Categories.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="2000" height="1670" src="https://richroth.net/wp-content/uploads/2019/01/SiteSecurity_Focused-Categories.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/SiteSecurity_Focused-Categories.jpg 2000w, https://richroth.net/wp-content/uploads/2019/01/SiteSecurity_Focused-Categories-300x251.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/SiteSecurity_Focused-Categories-768x641.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/SiteSecurity_Focused-Categories-1024x855.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/SiteSecurity_Focused-Categories-1080x902.jpg 1080w" sizes="(max-width: 2000px) 100vw, 2000px" class="wp-image-2717" /></span></a>
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				<div class="et_pb_module et_pb_text et_pb_text_35  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><h3>Loose Sketches:</h3></div>
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				<div class="et_pb_column et_pb_column_1_6 et_pb_column_37  et_pb_css_mix_blend_mode_passthrough">
				
				
				
				
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				<a href="https://richroth.net/wp-content/uploads/2019/01/UA_LooseSketches1.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="660" height="850" src="https://richroth.net/wp-content/uploads/2019/01/UA_LooseSketches1.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/UA_LooseSketches1.jpg 660w, https://richroth.net/wp-content/uploads/2019/01/UA_LooseSketches1-233x300.jpg 233w, https://richroth.net/wp-content/uploads/2019/01/UA_LooseSketches1-400x516.jpg 400w" sizes="(max-width: 660px) 100vw, 660px" class="wp-image-2750" /></span></a>
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				<div class="et_pb_module et_pb_image et_pb_image_11">
				
				
				
				
				<a href="https://richroth.net/wp-content/uploads/2019/01/UA_LooseSketches2.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="650" height="850" src="https://richroth.net/wp-content/uploads/2019/01/UA_LooseSketches2.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/UA_LooseSketches2.jpg 650w, https://richroth.net/wp-content/uploads/2019/01/UA_LooseSketches2-229x300.jpg 229w" sizes="(max-width: 650px) 100vw, 650px" class="wp-image-2751" /></span></a>
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				<div class="et_pb_module et_pb_image et_pb_image_12">
				
				
				
				
				<a href="https://richroth.net/wp-content/uploads/2019/01/UA_LooseSketches3.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="650" height="850" src="https://richroth.net/wp-content/uploads/2019/01/UA_LooseSketches3.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/UA_LooseSketches3.jpg 650w, https://richroth.net/wp-content/uploads/2019/01/UA_LooseSketches3-229x300.jpg 229w" sizes="(max-width: 650px) 100vw, 650px" class="wp-image-2752" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/UA_LooseSketches4.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="670" height="850" src="https://richroth.net/wp-content/uploads/2019/01/UA_LooseSketches4.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/UA_LooseSketches4.jpg 670w, https://richroth.net/wp-content/uploads/2019/01/UA_LooseSketches4-236x300.jpg 236w" sizes="(max-width: 670px) 100vw, 670px" class="wp-image-2753" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/UA_LooseSketches5.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="670" height="850" src="https://richroth.net/wp-content/uploads/2019/01/UA_LooseSketches5.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/UA_LooseSketches5.jpg 670w, https://richroth.net/wp-content/uploads/2019/01/UA_LooseSketches5-236x300.jpg 236w" sizes="(max-width: 670px) 100vw, 670px" class="wp-image-2754" /></span></a>
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				<div class="et_pb_module et_pb_image et_pb_image_15">
				
				
				
				
				<a href="https://richroth.net/wp-content/uploads/2019/01/UA_LooseSketches6.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="650" height="850" src="https://richroth.net/wp-content/uploads/2019/01/UA_LooseSketches6.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/UA_LooseSketches6.jpg 650w, https://richroth.net/wp-content/uploads/2019/01/UA_LooseSketches6-229x300.jpg 229w" sizes="(max-width: 650px) 100vw, 650px" class="wp-image-2755" /></span></a>
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				<div class="et_pb_module et_pb_image et_pb_image_16">
				
				
				
				
				<a href="https://richroth.net/wp-content/uploads/2019/01/UA_LooseSketches12.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1380" height="1050" src="https://richroth.net/wp-content/uploads/2019/01/UA_LooseSketches12.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/UA_LooseSketches12.jpg 1380w, https://richroth.net/wp-content/uploads/2019/01/UA_LooseSketches12-300x228.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/UA_LooseSketches12-768x584.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/UA_LooseSketches12-1024x779.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/UA_LooseSketches12-1080x822.jpg 1080w" sizes="(max-width: 1380px) 100vw, 1380px" class="wp-image-2761" /></span></a>
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				<div class="et_pb_column et_pb_column_1_2 et_pb_column_44  et_pb_css_mix_blend_mode_passthrough">
				
				
				
				
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				<div class="et_pb_text_inner"><h4><span style="color: #ffffff;">Deliverables:</span></h4></div>
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				<div class="et_pb_text_inner"><p>Task Specific Workflows</p>
<p>Loose Sketches</p>
<p>Card Sort</p>
<p>Prioritized User Needs / Opportunities </p></div>
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				<div class="et_pb_module et_pb_text et_pb_text_38  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><h4><span style="color: #ffffff;">Tools Used:</span></h4></div>
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				<div class="et_pb_text_inner"><p>Pen &amp; Paper</p>
<p>White Board</p>
<p>Omnigraphle</p>
<p>Basecamp</p></div>
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				<div class="et_pb_row et_pb_row_30">
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				<div class="et_pb_module et_pb_text et_pb_text_40  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><h2><strong>04: Prototype &amp; Test:  </strong><em style="font-size: 16px; color: #5e6b72;">User validated, functional prototype that fulfills prioritized needs and opportunities.</em></h2></div>
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				<div class="et_pb_text_inner"><ul>
<li>Iterative prototypes were built based off of testing results until consistency was achieved.</li>
<li>10 users tested</li>
</ul></div>
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				<div class="et_pb_text_inner"><h3>High Fidelity Prototypes:</h3></div>
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				<div class="et_pb_column et_pb_column_1_4 et_pb_column_48  et_pb_css_mix_blend_mode_passthrough">
				
				
				
				
				<div class="et_pb_module et_pb_image et_pb_image_17">
				
				
				
				
				<a href="https://richroth.net/wp-content/uploads/2019/01/01_UserAccess-DD.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="2000" height="1699" src="https://richroth.net/wp-content/uploads/2019/01/01_UserAccess-DD.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/01_UserAccess-DD.jpg 2000w, https://richroth.net/wp-content/uploads/2019/01/01_UserAccess-DD-300x255.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/01_UserAccess-DD-768x652.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/01_UserAccess-DD-1024x870.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/01_UserAccess-DD-1080x917.jpg 1080w" sizes="(max-width: 2000px) 100vw, 2000px" class="wp-image-2768" /></span></a>
			</div><div class="et_pb_module et_pb_image et_pb_image_18">
				
				
				
				
				<a href="https://richroth.net/wp-content/uploads/2019/01/04_UserAccessCompare.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="2000" height="1560" src="https://richroth.net/wp-content/uploads/2019/01/04_UserAccessCompare.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/04_UserAccessCompare.jpg 2000w, https://richroth.net/wp-content/uploads/2019/01/04_UserAccessCompare-300x234.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/04_UserAccessCompare-768x599.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/04_UserAccessCompare-1024x799.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/04_UserAccessCompare-1080x842.jpg 1080w" sizes="(max-width: 2000px) 100vw, 2000px" class="wp-image-2771" /></span></a>
			</div><div class="et_pb_module et_pb_image et_pb_image_19">
				
				
				
				
				<a href="https://richroth.net/wp-content/uploads/2019/01/09_UserAccessFiltered.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="2000" height="1489" src="https://richroth.net/wp-content/uploads/2019/01/09_UserAccessFiltered.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/09_UserAccessFiltered.jpg 2000w, https://richroth.net/wp-content/uploads/2019/01/09_UserAccessFiltered-300x223.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/09_UserAccessFiltered-768x572.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/09_UserAccessFiltered-1024x762.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/09_UserAccessFiltered-1080x804.jpg 1080w" sizes="(max-width: 2000px) 100vw, 2000px" class="wp-image-2776" /></span></a>
			</div>
			</div><div class="et_pb_column et_pb_column_1_4 et_pb_column_49  et_pb_css_mix_blend_mode_passthrough">
				
				
				
				
				<div class="et_pb_module et_pb_image et_pb_image_20">
				
				
				
				
				<a href="https://richroth.net/wp-content/uploads/2019/01/02_UserAccessHome.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="2000" height="1491" src="https://richroth.net/wp-content/uploads/2019/01/02_UserAccessHome.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/02_UserAccessHome.jpg 2000w, https://richroth.net/wp-content/uploads/2019/01/02_UserAccessHome-300x224.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/02_UserAccessHome-768x573.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/02_UserAccessHome-1024x763.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/02_UserAccessHome-1080x805.jpg 1080w" sizes="(max-width: 2000px) 100vw, 2000px" class="wp-image-2769" /></span></a>
			</div><div class="et_pb_module et_pb_image et_pb_image_21">
				
				
				
				
				<a href="https://richroth.net/wp-content/uploads/2019/01/06_UserAccess_Copy1.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="2000" height="1562" src="https://richroth.net/wp-content/uploads/2019/01/06_UserAccess_Copy1.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/06_UserAccess_Copy1.jpg 2000w, https://richroth.net/wp-content/uploads/2019/01/06_UserAccess_Copy1-300x234.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/06_UserAccess_Copy1-768x600.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/06_UserAccess_Copy1-1024x800.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/06_UserAccess_Copy1-1080x843.jpg 1080w" sizes="(max-width: 2000px) 100vw, 2000px" class="wp-image-2773" /></span></a>
			</div><div class="et_pb_module et_pb_image et_pb_image_22">
				
				
				
				
				<a href="https://richroth.net/wp-content/uploads/2019/01/10_UserAccess_EditMultiple.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="2000" height="1490" src="https://richroth.net/wp-content/uploads/2019/01/10_UserAccess_EditMultiple.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/10_UserAccess_EditMultiple.jpg 2000w, https://richroth.net/wp-content/uploads/2019/01/10_UserAccess_EditMultiple-300x224.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/10_UserAccess_EditMultiple-768x572.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/10_UserAccess_EditMultiple-1024x763.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/10_UserAccess_EditMultiple-1080x805.jpg 1080w" sizes="(max-width: 2000px) 100vw, 2000px" class="wp-image-2777" /></span></a>
			</div>
			</div><div class="et_pb_column et_pb_column_1_4 et_pb_column_50  et_pb_css_mix_blend_mode_passthrough">
				
				
				
				
				<div class="et_pb_module et_pb_image et_pb_image_23">
				
				
				
				
				<a href="https://richroth.net/wp-content/uploads/2019/01/03_UserAccess_Viewing.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="2000" height="1488" src="https://richroth.net/wp-content/uploads/2019/01/03_UserAccess_Viewing.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/03_UserAccess_Viewing.jpg 2000w, https://richroth.net/wp-content/uploads/2019/01/03_UserAccess_Viewing-300x223.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/03_UserAccess_Viewing-768x571.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/03_UserAccess_Viewing-1024x762.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/03_UserAccess_Viewing-1080x804.jpg 1080w" sizes="(max-width: 2000px) 100vw, 2000px" class="wp-image-2770" /></span></a>
			</div><div class="et_pb_module et_pb_image et_pb_image_24">
				
				
				
				
				<a href="https://richroth.net/wp-content/uploads/2019/01/07_UserAccessCopy.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="2000" height="1559" src="https://richroth.net/wp-content/uploads/2019/01/07_UserAccessCopy.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/07_UserAccessCopy.jpg 2000w, https://richroth.net/wp-content/uploads/2019/01/07_UserAccessCopy-300x234.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/07_UserAccessCopy-768x599.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/07_UserAccessCopy-1024x798.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/07_UserAccessCopy-1080x842.jpg 1080w" sizes="(max-width: 2000px) 100vw, 2000px" class="wp-image-2774" /></span></a>
			</div><div class="et_pb_module et_pb_image et_pb_image_25">
				
				
				
				
				<a href="https://richroth.net/wp-content/uploads/2019/01/11_UserAccess_Detials.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="2000" height="1492" src="https://richroth.net/wp-content/uploads/2019/01/11_UserAccess_Detials.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/11_UserAccess_Detials.jpg 2000w, https://richroth.net/wp-content/uploads/2019/01/11_UserAccess_Detials-300x224.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/11_UserAccess_Detials-768x573.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/11_UserAccess_Detials-1024x764.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/11_UserAccess_Detials-1080x806.jpg 1080w" sizes="(max-width: 2000px) 100vw, 2000px" class="wp-image-2778" /></span></a>
			</div>
			</div><div class="et_pb_column et_pb_column_1_4 et_pb_column_51  et_pb_css_mix_blend_mode_passthrough et-last-child">
				
				
				
				
				<div class="et_pb_module et_pb_image et_pb_image_26">
				
				
				
				
				<a href="https://richroth.net/wp-content/uploads/2019/01/05_UserAccessSaved.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="2000" height="1491" src="https://richroth.net/wp-content/uploads/2019/01/05_UserAccessSaved.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/05_UserAccessSaved.jpg 2000w, https://richroth.net/wp-content/uploads/2019/01/05_UserAccessSaved-300x224.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/05_UserAccessSaved-768x573.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/05_UserAccessSaved-1024x763.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/05_UserAccessSaved-1080x805.jpg 1080w" sizes="(max-width: 2000px) 100vw, 2000px" class="wp-image-2772" /></span></a>
			</div><div class="et_pb_module et_pb_image et_pb_image_27">
				
				
				
				
				<a href="https://richroth.net/wp-content/uploads/2019/01/08_UserAccessFilter.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="2000" height="1490" src="https://richroth.net/wp-content/uploads/2019/01/08_UserAccessFilter.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/08_UserAccessFilter.jpg 2000w, https://richroth.net/wp-content/uploads/2019/01/08_UserAccessFilter-300x224.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/08_UserAccessFilter-768x572.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/08_UserAccessFilter-1024x763.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/08_UserAccessFilter-1080x805.jpg 1080w" sizes="(max-width: 2000px) 100vw, 2000px" class="wp-image-2775" /></span></a>
			</div><div class="et_pb_module et_pb_image et_pb_image_28">
				
				
				
				
				<a href="https://richroth.net/wp-content/uploads/2019/01/12_UseAccessCopyLanding.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="2000" height="1479" src="https://richroth.net/wp-content/uploads/2019/01/12_UseAccessCopyLanding.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/12_UseAccessCopyLanding.jpg 2000w, https://richroth.net/wp-content/uploads/2019/01/12_UseAccessCopyLanding-300x222.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/12_UseAccessCopyLanding-768x568.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/12_UseAccessCopyLanding-1024x757.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/12_UseAccessCopyLanding-1080x799.jpg 1080w" sizes="(max-width: 2000px) 100vw, 2000px" class="wp-image-2779" /></span></a>
			</div>
			</div>
				
				
				
				
			</div>
				
				
			</div><div class="et_pb_section et_pb_section_10 et_pb_with_background et_section_regular" >
				
				
				
				
				
				
				<div class="et_pb_with_border et_pb_row et_pb_row_33">
				<div class="et_pb_column et_pb_column_1_2 et_pb_column_52  et_pb_css_mix_blend_mode_passthrough">
				
				
				
				
				<div class="et_pb_module et_pb_text et_pb_text_43  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><h4><span style="color: #ffffff;">Deliverables:</span></h4></div>
			</div><div class="et_pb_module et_pb_text et_pb_text_44  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><p>Interactive Prototype</p>
<p>User Testing Results</p>
<p>UX Recommendations </p>
<p>&nbsp;</p></div>
			</div>
			</div><div class="et_pb_column et_pb_column_1_2 et_pb_column_53  et_pb_css_mix_blend_mode_passthrough et-last-child">
				
				
				
				
				<div class="et_pb_module et_pb_text et_pb_text_45  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><h4><span style="color: #ffffff;">Tools Used:</span></h4></div>
			</div><div class="et_pb_module et_pb_text et_pb_text_46  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><p>Pen &amp; Paper</p>
<p>MS Word</p>
<p>Axure RP</p>
<p>SilverBack App</p>
<p>Validately.com</p>
<p>Basecamp</p></div>
			</div>
			</div>
				
				
				
				
			</div>
				
				
			</div><div class="et_pb_section et_pb_section_11 et_section_regular" >
				
				
				
				
				
				
				<div class="et_pb_row et_pb_row_34">
				<div class="et_pb_column et_pb_column_4_4 et_pb_column_54  et_pb_css_mix_blend_mode_passthrough et-last-child">
				
				
				
				
				<div class="et_pb_module et_pb_text et_pb_text_47  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><h2><strong>05: Design:  </strong><em style="font-size: 16px; color: #5e6b72;">Delivery of completed requirements and all other necessary documentation</em></h2></div>
			</div><div class="et_pb_module et_pb_text et_pb_text_48  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><ul class="ul1">
<li class="li1">High fidelity graphical design comps created to show how User Access looks using current Insperity Premier styling.</li>
</ul></div>
			</div>
			</div>
				
				
				
				
			</div><div class="et_pb_with_border et_pb_row et_pb_row_35 et_pb_gutters2">
				<div class="et_pb_column et_pb_column_4_4 et_pb_column_55  et_pb_css_mix_blend_mode_passthrough et-last-child">
				
				
				
				
				<div class="et_pb_module et_pb_text et_pb_text_49  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><h3>High Fidelity Design Comps:</h3></div>
			</div>
			</div>
				
				
				
				
			</div><div class="et_pb_with_border et_pb_row et_pb_row_36 et_pb_gutters2">
				<div class="et_pb_column et_pb_column_1_4 et_pb_column_56  et_pb_css_mix_blend_mode_passthrough">
				
				
				
				
				<div class="et_pb_module et_pb_image et_pb_image_29">
				
				
				
				
				<a href="https://richroth.net/wp-content/uploads/2019/01/User-Access-Home.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1500" height="1050" src="https://richroth.net/wp-content/uploads/2019/01/User-Access-Home.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/User-Access-Home.jpg 1500w, https://richroth.net/wp-content/uploads/2019/01/User-Access-Home-300x210.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/User-Access-Home-768x538.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/User-Access-Home-1024x717.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/User-Access-Home-1080x756.jpg 1080w" sizes="(max-width: 1500px) 100vw, 1500px" class="wp-image-2765" /></span></a>
			</div>
			</div><div class="et_pb_column et_pb_column_1_4 et_pb_column_57  et_pb_css_mix_blend_mode_passthrough">
				
				
				
				
				<div class="et_pb_module et_pb_image et_pb_image_30">
				
				
				
				
				<a href="https://richroth.net/wp-content/uploads/2019/01/User-Access-Home-Copy.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1500" height="1050" src="https://richroth.net/wp-content/uploads/2019/01/User-Access-Home-Copy.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/User-Access-Home-Copy.jpg 1500w, https://richroth.net/wp-content/uploads/2019/01/User-Access-Home-Copy-300x210.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/User-Access-Home-Copy-768x538.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/User-Access-Home-Copy-1024x717.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/User-Access-Home-Copy-1080x756.jpg 1080w" sizes="(max-width: 1500px) 100vw, 1500px" class="wp-image-2764" /></span></a>
			</div>
			</div><div class="et_pb_column et_pb_column_1_4 et_pb_column_58  et_pb_css_mix_blend_mode_passthrough">
				
				
				
				
				<div class="et_pb_module et_pb_image et_pb_image_31">
				
				
				
				
				<a href="https://richroth.net/wp-content/uploads/2019/01/UA-Editing.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1500" height="1050" src="https://richroth.net/wp-content/uploads/2019/01/UA-Editing.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/UA-Editing.jpg 1500w, https://richroth.net/wp-content/uploads/2019/01/UA-Editing-300x210.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/UA-Editing-768x538.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/UA-Editing-1024x717.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/UA-Editing-1080x756.jpg 1080w" sizes="(max-width: 1500px) 100vw, 1500px" class="wp-image-2763" /></span></a>
			</div>
			</div><div class="et_pb_column et_pb_column_1_4 et_pb_column_59  et_pb_css_mix_blend_mode_passthrough et-last-child">
				
				
				
				
				<div class="et_pb_module et_pb_image et_pb_image_32">
				
				
				
				
				<a href="https://richroth.net/wp-content/uploads/2019/01/SlideOuts.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="940" height="1000" src="https://richroth.net/wp-content/uploads/2019/01/SlideOuts.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/SlideOuts.jpg 940w, https://richroth.net/wp-content/uploads/2019/01/SlideOuts-282x300.jpg 282w, https://richroth.net/wp-content/uploads/2019/01/SlideOuts-768x817.jpg 768w" sizes="(max-width: 940px) 100vw, 940px" class="wp-image-2762" /></span></a>
			</div>
			</div>
				
				
				
				
			</div>
				
				
			</div><div class="et_pb_section et_pb_section_12 et_pb_with_background et_section_regular" >
				
				
				
				
				
				
				<div class="et_pb_with_border et_pb_row et_pb_row_37">
				<div class="et_pb_column et_pb_column_1_2 et_pb_column_60  et_pb_css_mix_blend_mode_passthrough">
				
				
				
				
				<div class="et_pb_module et_pb_text et_pb_text_50  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><h4><span style="color: #ffffff;">Deliverables:</span></h4></div>
			</div><div class="et_pb_module et_pb_text et_pb_text_51  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><p>High Fidelity Graphic Design Comps</p></div>
			</div>
			</div><div class="et_pb_column et_pb_column_1_2 et_pb_column_61  et_pb_css_mix_blend_mode_passthrough et-last-child">
				
				
				
				
				<div class="et_pb_module et_pb_text et_pb_text_52  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><h2><span style="color: #ffffff;">Tools Used:</span></h2></div>
			</div><div class="et_pb_module et_pb_text et_pb_text_53  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><p>Sketch</p>
<p>Basecamp</p></div>
			</div>
			</div>
				
				
				
				
			</div>
				
				
			</div><div id="contact" class="et_pb_section et_pb_section_14 et_pb_with_background et_section_regular" >
				
				
				
				
				
				
				<div class="et_pb_row et_pb_row_38">
				<div class="et_pb_column et_pb_column_4_4 et_pb_column_62  et_pb_css_mix_blend_mode_passthrough et-last-child">
				
				
				
				
				<div class="et_pb_module et_pb_text et_pb_text_54  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><h1 class="p1">Get in touch and let's get a conversation going!</h1></div>
			</div>
			</div>
				
				
				
				
			</div><div class="et_pb_row et_pb_row_39">
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<p>I would love to create with you. For any questions you have or to schedule a consultation please reach out. Don’t be shy, let's get a conversation started!</p></div>
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				<div class="et_pb_text_inner"><p><strong>Reach out directly to Rich Roth @</strong></p></div>
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<p>The post <a href="https://richroth.net/ux-case-study-user-access/">Case Study: User Access</a> appeared first on <a href="https://richroth.net">Rich Roth</a>.</p>
]]></content:encoded>
					
		
		
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		<title>Case Study: Premier</title>
		<link>https://richroth.net/ux-case-study-premier-v2/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=ux-case-study-premier-v2</link>
		
		<dc:creator><![CDATA[Rich Roth]]></dc:creator>
		<pubDate>Tue, 22 Jan 2019 15:33:18 +0000</pubDate>
				<category><![CDATA[Design]]></category>
		<category><![CDATA[UX]]></category>
		<category><![CDATA[User Experience]]></category>
		<guid isPermaLink="false">http://richroth.net/richroth/?p=2727</guid>

					<description><![CDATA[<p>Insperity’s platform (EmployeeServiceCenter) was due for a redesign. With the addition of newer applications, it was time to revisit the the overall site architecture and concept it in a way that content was focused on user actions. The UX goal was to evaluate and deliver recommendations, as well as propose patterns and design direction for navigation, services, user actions and interest. To accomplish this, workflows were provided to educate the current state of the site and motivate all users to utilize a task advantage of both EmployeeServiceCenter’s inclusive and free-based resources. Insperity Employee Service Center (ESC) was focused on content first and apps &#38; actions second. With Insperity Premier, we needed to flip this. The new platform would be geared toward user actions first and content second/as needed. </p>
<p>The post <a href="https://richroth.net/ux-case-study-premier-v2/">Case Study: Premier</a> appeared first on <a href="https://richroth.net">Rich Roth</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p><div class="et_pb_section et_pb_section_15 et_section_regular" >
				
				
				
				
				
				
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				<div class="et_pb_text_inner"><h1>Insperity Premier</h1>
<h3>HRIS Platform</h3></div>
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				<div class="et_pb_text_inner"><p>Insperity’s platform (EmployeeServiceCenter) was due for a redesign. With the addition of newer applications, it was time to revisit the the overall site architecture and concept it in a way that content was focused on user actions.</p>
<p>The UX goal was to evaluate and deliver recommendations, as well as propose patterns and design direction for navigation, services, user actions and interest. To accomplish this, workflows were provided to educate the current state of the site and motivate all users to utilize a task advantage of both EmployeeServiceCenter’s inclusive and free-based resources.</p></div>
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				<div class="et_pb_text_inner"><p><strong>Services</strong></p>
<p>UX Design</p>
<p>Interface Design</p>
<p>UX Consulting</p></div>
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				<div class="et_pb_text_inner"><p><strong>Field</strong></p>
<p>Human Resources</p>
<p>Employee Information System</p></div>
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				<div class="et_pb_text_inner"><p><strong>Type</strong></p>
<p>Web Application</p></div>
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				<div class="et_pb_text_inner"><h2>The Problem</h2>
<p>Insperity Employee Service Center (ESC) was focused on content first and apps &amp; actions second. With Insperity Premier, we needed to flip this. The new platform would be geared toward user actions first and content second/as needed.</p>
<p>A consistent experience for basic and advanced users needed to be created. Users needed to be able to quickly find high-level actions to complete tasks, as well as the content that supported their actions, to easily walk through all actions needed for particular task. </p></div>
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				<div class="et_pb_text_inner"><h2>My Approach</h2>
<p>Informed by research and design thinking I was able to evaluate Insperity EmployeeServiceCenter’s overall experience (Employee and client facing). My goal was to paint a picture for a unified user experience for end users moving forward to the new platform.</p></div>
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				<div class="et_pb_text_inner"><h2>Here&#8217;s how I did it</h2></div>
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				<div class="et_pb_text_inner"><h2><strong>01:  Empathize: </strong><strong style="font-size: 16px; color: #5e6b72;"> </strong><em style="font-size: 16px; color: #5e6b72;">Understand the project, it’s goals, drivers, and scope</em></h2></div>
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				<div class="et_pb_text_inner"><ul >
<li >Conducted four stakeholders to get an understanding of what the project was and where it needed to be.</li>
<li >Received application troughs</li>
<li >Identified scope</li>
</ul></div>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/SummaryCapture.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1050" height="984" src="https://richroth.net/wp-content/uploads/2019/01/SummaryCapture.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/SummaryCapture.jpg 1050w, https://richroth.net/wp-content/uploads/2019/01/SummaryCapture-300x281.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/SummaryCapture-768x720.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/SummaryCapture-1024x960.jpg 1024w" sizes="(max-width: 1050px) 100vw, 1050px" class="wp-image-2565" /></span></a>
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				<div class="et_pb_text_inner"><h4><span style="color: #ffffff;">Deliverables:</span></h4></div>
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				<div class="et_pb_text_inner"><p><span style="font-size: 16px;"></span></p>
<p>Subject Matter Expert Interviews</p>
<p>&nbsp;</p></div>
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				<div class="et_pb_text_inner"><h4><span style="color: #ffffff;">Tools Used:</span></h4></div>
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				<div class="et_pb_text_inner"><p>Pen &amp; Paper</p>
<p>White Board</p>
<p>MS Word</p>
<p>Basecamp</p></div>
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				<div class="et_pb_text_inner"><h2><strong>02:  Discover &amp; Define:  </strong><em style="font-size: 16px; color: #5e6b72;">Understand the product/service and its users in depth.</em></h2></div>
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				<div class="et_pb_text_inner"><ul >
<li >Through speaking with and shadowing end users about their experience with EmployeeServiceCenter, I was able to discover their voice, pain points, and most- used areas/applications, as well as understand what was lacking in the current platform.</li>
<li >Competitive Analysis</li>
<li >Conducted 20 initial user interviews on current version of platform</li>
<li >From speaking with users I was able to defined user background and testing scenarios</li>
</ul></div>
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				<div class="et_pb_text_inner"><h3>Scenarios:</h3></div>
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				<div class="et_pb_text_inner"><strong>Basic User Background:</strong></p>
<p style="padding-left: 20px;">You are a new employee of a refinery processing company with 62 employees. You work in customer service.</p>
<p><strong>Scenario 1:</strong></p>
<p style="padding-left: 20px;">You&#8217;ve just been hired and completed online enrollment. It’s your first week on the job, and now you’re ready want to enroll in benefits using ESC. Using ESC, how would you do this?</p>
<p><strong>Scenario 2:</strong></p>
<p style="padding-left: 20px;">You receive this email about taking training. What would you do next?</p>
<p><strong>Scenario 3:</strong></p>
<p style="padding-left: 20px;">You’re a smoker, but you want to find a discrete place to smoke if possible. Where would you go on ESC to find out whether smoking is allowed?</p>
<p><strong>Scenario 4:</strong></p>
<p style="padding-left: 20px;">You’ve now worked for the company for three weeks. You just got paid for the first time and you want to look at the details of your first paycheck and confirm that the right amount is going into your 401K. How would you do this using ESC?</p>
<p><strong>Scenario 5:</strong></p>
<p style="padding-left: 20px;">A customer called to ask for a fax number for your co-worker, Farrelle Duvernay Jr., at another site. How would you find the fax number using ESC?</p>
<p><strong>Scenario 6:</strong></p>
<p>Find out if your company match has started for your 401K. How would you do this using ESC?</p>
<p><strong>Scenario 7:</strong></p>
<p style="padding-left: 20px;">Your spouse just got laid off and you need to make sure your spouse and children can be added to your medical insurance policy. It’s March and you’ve been at your company for several months. How would you find this using ESC?</p>
<p><strong>Scenario 8:</strong></p>
<p style="padding-left: 20px;">You found out you can add your spouse and children to your insurance policy, but you need to evaluate the different medical insurance options and choose the best plan for you and your family. How would you compare different insurance options using ESC?</p></div>
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				<div class="et_pb_text_inner"><strong>Advanced User Background</strong></p>
<p style="padding-left: 20px;">You are an operations manager for an oil and gas refinery with around 150 employees. You’ve been in this role for 3 years. Your company just signed up with Insperity.</p>
<p><strong>Scenario 1: </strong></p>
<p style="padding-left: 20px;">Your company recently received a contract with the Department of Energy. You want to learn about any HR related regulations and requirements that now apply to your company. How would you learn more about government regulations that might apply to your company?</p>
<p><strong>Scenario 2:</strong></p>
<p style="padding-left: 20px;">You’ve decided you want to hire a new HR admin, to offload some of your responsibilities as an operations manager. You want some help from Insperity with finding a new HR admin, but you’re not exactly sure how this works. How would you find more information?</p>
<p><strong>Scenario 3:</strong></p>
<p style="padding-left: 20px;">Insperity has helped you recruit a new HR Admin, Bill Watson. He’s accepted your offer. Now he needs to be entered into the system as an employee. How would you do this?</p>
<p><strong>Scenario 4:</strong></p>
<p style="padding-left: 20px;">You have an employee with ongoing medical issues who has asked for help with a leave of absence. She’s unable to go online and research this herself due to the medical issues. Can you help her by finding information on leave of absence benefits and submitting the request?</p>
<p><strong>Scenario 5: </strong></p>
<p style="padding-left: 20px;">You’ve been noticing a lot of employees seem to be leaving lately. You decide to check on how many employees have left your company the past year. How would you do this?</p>
<p><strong>Scenario 6: </strong></p>
<p style="padding-left: 20px;">One of your employees, James, accidentally drops a heavy piece of equipment on another employee, Ranaldo, and causes Ranaldo to fall down the stairs, with the equipment partially on top of him. The fall knocks him unconscious and you think he may have other injuries. You are onsite, so you call an ambulance to take him to the hospital. As Ranaldo’s supervisor, what would you do next?</p>
<p><strong>Scenario 7: </strong></p>
<p style="padding-left: 20px;">It’s been a few months and James has been unable to improve his job performance. You would like to terminate him, but you&#8217;re concerned about the legalities and would like some advice. What would you do?</p>
<p><strong>Scenario 8:</strong></p>
<p style="padding-left: 20px;">You found out you can add your spouse and children to your insurance policy, but you need to evaluate the different medical insurance options and choose the best plan for you and your family. How would you compare different insurance options using ESC?</p></div>
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				<div class="et_pb_module et_pb_text et_pb_text_79  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><h4><span style="color: #ffffff;">Deliverables:</span></h4></div>
			</div><div class="et_pb_module et_pb_text et_pb_text_80  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><p>Discovery/Research of Current Platform</p>
<ul>
<li>Usage stats, what&#8217;s working, what’s lacking, what&#8217;s needed</li>
</ul>
<p>End User Interviews</p>
<p>Competitive Analysis</p>
<p>Analysis of Research</p></div>
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				<div class="et_pb_module et_pb_text et_pb_text_81  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><h4><span style="color: #ffffff;">Tools Used:</span></h4></div>
			</div><div class="et_pb_module et_pb_text et_pb_text_82  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><p>Pen &amp; Paper</p>
<p>MS Word</p>
<p>MS Excel</p>
<p>Internet Browser</p>
<p>SilverBack App</p>
<p>Basecamp</p></div>
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				<div class="et_pb_row et_pb_row_51">
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				<div class="et_pb_text_inner"><h2><strong>03: Ideate:  </strong><em style="font-size: 16px; color: #5e6b72;">Understand the most important problems and opportunities. Identify potential solution ideas to begin testing with</em></h2></div>
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				<div class="et_pb_text_inner"><ul >
<li >
Using user-centered design thinking, I was able to propose best practices for simplifying successful employee and manager self-service transactions, goals, and events.
</li>
<li >Personas were built to identify all potential users who could be using the platform</li>
<li >I was able to identify workflows that would offer us the most ROI and lay the groundwork for conceptualizing a new solution moving forward.</li>
</ul></div>
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				<div class="et_pb_text_inner"><h3>Personas:</h3></div>
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			</div><div class="et_pb_with_border et_pb_row et_pb_row_53 et_pb_gutters2">
				<div class="et_pb_column et_pb_column_1_3 et_pb_column_82  et_pb_css_mix_blend_mode_passthrough">
				
				
				
				
				<div class="et_pb_module et_pb_image et_pb_image_34">
				
				
				
				
				<a href="https://richroth.net/wp-content/uploads/2019/01/01_Persona.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1050" height="800" src="https://richroth.net/wp-content/uploads/2019/01/01_Persona.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/01_Persona.jpg 1050w, https://richroth.net/wp-content/uploads/2019/01/01_Persona-300x229.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/01_Persona-768x585.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/01_Persona-1024x780.jpg 1024w" sizes="(max-width: 1050px) 100vw, 1050px" class="wp-image-2544" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/04_Persona.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1050" height="800" src="https://richroth.net/wp-content/uploads/2019/01/04_Persona.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/04_Persona.jpg 1050w, https://richroth.net/wp-content/uploads/2019/01/04_Persona-300x229.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/04_Persona-768x585.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/04_Persona-1024x780.jpg 1024w" sizes="(max-width: 1050px) 100vw, 1050px" class="wp-image-2547" /></span></a>
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				<div class="et_pb_module et_pb_image et_pb_image_36">
				
				
				
				
				<a href="https://richroth.net/wp-content/uploads/2019/01/02_Persona.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1050" height="800" src="https://richroth.net/wp-content/uploads/2019/01/02_Persona.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/02_Persona.jpg 1050w, https://richroth.net/wp-content/uploads/2019/01/02_Persona-300x229.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/02_Persona-768x585.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/02_Persona-1024x780.jpg 1024w" sizes="(max-width: 1050px) 100vw, 1050px" class="wp-image-2545" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/05_Persona.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1050" height="800" src="https://richroth.net/wp-content/uploads/2019/01/05_Persona.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/05_Persona.jpg 1050w, https://richroth.net/wp-content/uploads/2019/01/05_Persona-300x229.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/05_Persona-768x585.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/05_Persona-1024x780.jpg 1024w" sizes="(max-width: 1050px) 100vw, 1050px" class="wp-image-2548" /></span></a>
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				<div class="et_pb_module et_pb_image et_pb_image_38">
				
				
				
				
				<a href="https://richroth.net/wp-content/uploads/2019/01/03_Persona.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1050" height="800" src="https://richroth.net/wp-content/uploads/2019/01/03_Persona.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/03_Persona.jpg 1050w, https://richroth.net/wp-content/uploads/2019/01/03_Persona-300x229.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/03_Persona-768x585.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/03_Persona-1024x780.jpg 1024w" sizes="(max-width: 1050px) 100vw, 1050px" class="wp-image-2546" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/06_Persona.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1050" height="800" src="https://richroth.net/wp-content/uploads/2019/01/06_Persona.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/06_Persona.jpg 1050w, https://richroth.net/wp-content/uploads/2019/01/06_Persona-300x229.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/06_Persona-768x585.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/06_Persona-1024x780.jpg 1024w" sizes="(max-width: 1050px) 100vw, 1050px" class="wp-image-2549" /></span></a>
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				<div class="et_pb_text_inner"><h3>Workflows:</h3></div>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/Edit-W4.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="2000" height="857" src="https://richroth.net/wp-content/uploads/2019/01/Edit-W4.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/Edit-W4.jpg 2000w, https://richroth.net/wp-content/uploads/2019/01/Edit-W4-300x129.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/Edit-W4-768x329.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/Edit-W4-1024x439.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/Edit-W4-1080x463.jpg 1080w" sizes="(max-width: 2000px) 100vw, 2000px" class="wp-image-2550" /></span></a>
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				<div class="et_pb_module et_pb_image et_pb_image_41">
				
				
				
				
				<a href="https://richroth.net/wp-content/uploads/2019/01/LOA_having-a-baby.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="2000" height="857" src="https://richroth.net/wp-content/uploads/2019/01/LOA_having-a-baby.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/LOA_having-a-baby.jpg 2000w, https://richroth.net/wp-content/uploads/2019/01/LOA_having-a-baby-300x129.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/LOA_having-a-baby-768x329.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/LOA_having-a-baby-1024x439.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/LOA_having-a-baby-1080x463.jpg 1080w" sizes="(max-width: 2000px) 100vw, 2000px" class="wp-image-2551" /></span></a>
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				<div class="et_pb_module et_pb_image et_pb_image_42">
				
				
				
				
				<a href="https://richroth.net/wp-content/uploads/2019/01/Request-Employment-Verification.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="2000" height="582" src="https://richroth.net/wp-content/uploads/2019/01/Request-Employment-Verification.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/Request-Employment-Verification.jpg 2000w, https://richroth.net/wp-content/uploads/2019/01/Request-Employment-Verification-300x87.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/Request-Employment-Verification-768x223.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/Request-Employment-Verification-1024x298.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/Request-Employment-Verification-1080x314.jpg 1080w" sizes="(max-width: 2000px) 100vw, 2000px" class="wp-image-2552" /></span></a>
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				<div class="et_pb_column et_pb_column_4_4 et_pb_column_89  et_pb_css_mix_blend_mode_passthrough et-last-child">
				
				
				
				
				<div class="et_pb_module et_pb_text et_pb_text_87  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><h3>Sketches:</h3></div>
			</div>
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			</div><div class="et_pb_with_border et_pb_row et_pb_row_57 et_pb_gutters2">
				<div class="et_pb_column et_pb_column_1_6 et_pb_column_90  et_pb_css_mix_blend_mode_passthrough">
				
				
				
				
				<div class="et_pb_module et_pb_image et_pb_image_43">
				
				
				
				
				<a href="https://richroth.net/wp-content/uploads/2019/01/Premier_Sketches1.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="660" height="850" src="https://richroth.net/wp-content/uploads/2019/01/Premier_Sketches1.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/Premier_Sketches1.jpg 660w, https://richroth.net/wp-content/uploads/2019/01/Premier_Sketches1-233x300.jpg 233w, https://richroth.net/wp-content/uploads/2019/01/Premier_Sketches1-400x516.jpg 400w" sizes="(max-width: 660px) 100vw, 660px" class="wp-image-2878" /></span></a>
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				<div class="et_pb_module et_pb_image et_pb_image_44">
				
				
				
				
				<a href="https://richroth.net/wp-content/uploads/2019/01/Premier_Sketches2.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="670" height="850" src="https://richroth.net/wp-content/uploads/2019/01/Premier_Sketches2.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/Premier_Sketches2.jpg 670w, https://richroth.net/wp-content/uploads/2019/01/Premier_Sketches2-236x300.jpg 236w" sizes="(max-width: 670px) 100vw, 670px" class="wp-image-2879" /></span></a>
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				<div class="et_pb_module et_pb_image et_pb_image_45">
				
				
				
				
				<a href="https://richroth.net/wp-content/uploads/2019/01/Premier_Sketches3.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="670" height="850" src="https://richroth.net/wp-content/uploads/2019/01/Premier_Sketches3.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/Premier_Sketches3.jpg 670w, https://richroth.net/wp-content/uploads/2019/01/Premier_Sketches3-236x300.jpg 236w" sizes="(max-width: 670px) 100vw, 670px" class="wp-image-2880" /></span></a>
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				<div class="et_pb_module et_pb_image et_pb_image_46">
				
				
				
				
				<a href="https://richroth.net/wp-content/uploads/2019/01/Premier_Sketches4.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="670" height="850" src="https://richroth.net/wp-content/uploads/2019/01/Premier_Sketches4.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/Premier_Sketches4.jpg 670w, https://richroth.net/wp-content/uploads/2019/01/Premier_Sketches4-236x300.jpg 236w" sizes="(max-width: 670px) 100vw, 670px" class="wp-image-2881" /></span></a>
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				<div class="et_pb_module et_pb_image et_pb_image_47">
				
				
				
				
				<a href="https://richroth.net/wp-content/uploads/2019/01/Premier_Sketches5.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="670" height="850" src="https://richroth.net/wp-content/uploads/2019/01/Premier_Sketches5.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/Premier_Sketches5.jpg 670w, https://richroth.net/wp-content/uploads/2019/01/Premier_Sketches5-236x300.jpg 236w" sizes="(max-width: 670px) 100vw, 670px" class="wp-image-2882" /></span></a>
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				<div class="et_pb_module et_pb_image et_pb_image_48">
				
				
				
				
				<a href="https://richroth.net/wp-content/uploads/2019/01/Premier_Sketches6.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="670" height="850" src="https://richroth.net/wp-content/uploads/2019/01/Premier_Sketches6.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/Premier_Sketches6.jpg 670w, https://richroth.net/wp-content/uploads/2019/01/Premier_Sketches6-236x300.jpg 236w" sizes="(max-width: 670px) 100vw, 670px" class="wp-image-2883" /></span></a>
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			</div><div class="et_pb_section et_pb_section_23 et_pb_with_background et_section_regular" >
				
				
				
				
				
				
				<div class="et_pb_with_border et_pb_row et_pb_row_58">
				<div class="et_pb_column et_pb_column_1_2 et_pb_column_96  et_pb_css_mix_blend_mode_passthrough">
				
				
				
				
				<div class="et_pb_module et_pb_text et_pb_text_88  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><h4><span style="color: #ffffff;">Deliverables:</span></h4></div>
			</div><div class="et_pb_module et_pb_text et_pb_text_89  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><p>User Personas</p>
<p>Testing Scenarios</p>
<p>Task Specific Workflows</p>
<p>Loose Sketches</p></div>
			</div>
			</div><div class="et_pb_column et_pb_column_1_2 et_pb_column_97  et_pb_css_mix_blend_mode_passthrough et-last-child">
				
				
				
				
				<div class="et_pb_module et_pb_text et_pb_text_90  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><h4><span style="color: #ffffff;">Tools Used:</span></h4></div>
			</div><div class="et_pb_module et_pb_text et_pb_text_91  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><p>Pen &amp; Paper</p>
<p>White Board</p>
<p>MS Word</p>
<p>Omnigraphle</p>
<p>Balsamiq Mockups</p>
<p>Axure RP</p>
<p>Basecamp</p></div>
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				<div class="et_pb_text_inner"><h2><strong>04: Prototype &amp; Test:  </strong><em style="font-size: 16px; color: #5e6b72;">User validated, functional prototype that fulfills prioritized needs and opportunities.</em></h2></div>
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				<div class="et_pb_text_inner"><ul>
<li>Low &amp; high fidelity prototypes based off of specific workflows were built and tested in an iterative fashion until I saw consistency in test results.</li>
</ul></div>
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				<div class="et_pb_text_inner"><h3>Low Fidelity Prototypes:</h3></div>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/2016_0331_ESC5_01_Home.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1020" height="720" src="https://richroth.net/wp-content/uploads/2019/01/2016_0331_ESC5_01_Home.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/2016_0331_ESC5_01_Home.jpg 1020w, https://richroth.net/wp-content/uploads/2019/01/2016_0331_ESC5_01_Home-300x212.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/2016_0331_ESC5_01_Home-768x542.jpg 768w" sizes="(max-width: 1020px) 100vw, 1020px" class="wp-image-2541" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/2016_0331_ESC5_07_BenefitsDetail.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1020" height="720" src="https://richroth.net/wp-content/uploads/2019/01/2016_0331_ESC5_07_BenefitsDetail.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/2016_0331_ESC5_07_BenefitsDetail.jpg 1020w, https://richroth.net/wp-content/uploads/2019/01/2016_0331_ESC5_07_BenefitsDetail-300x212.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/2016_0331_ESC5_07_BenefitsDetail-768x542.jpg 768w" sizes="(max-width: 1020px) 100vw, 1020px" class="wp-image-2535" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/20160426_ESC5_13_ManageEE.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1020" height="720" src="https://richroth.net/wp-content/uploads/2019/01/20160426_ESC5_13_ManageEE.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/20160426_ESC5_13_ManageEE.jpg 1020w, https://richroth.net/wp-content/uploads/2019/01/20160426_ESC5_13_ManageEE-300x212.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/20160426_ESC5_13_ManageEE-768x542.jpg 768w" sizes="(max-width: 1020px) 100vw, 1020px" class="wp-image-2538" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/2016_0331_ESC5_03_Pay.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1020" height="720" src="https://richroth.net/wp-content/uploads/2019/01/2016_0331_ESC5_03_Pay.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/2016_0331_ESC5_03_Pay.jpg 1020w, https://richroth.net/wp-content/uploads/2019/01/2016_0331_ESC5_03_Pay-300x212.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/2016_0331_ESC5_03_Pay-768x542.jpg 768w" sizes="(max-width: 1020px) 100vw, 1020px" class="wp-image-2533" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/20160426_ESC5_14_ManageEE_CardView.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1020" height="720" src="https://richroth.net/wp-content/uploads/2019/01/20160426_ESC5_14_ManageEE_CardView.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/20160426_ESC5_14_ManageEE_CardView.jpg 1020w, https://richroth.net/wp-content/uploads/2019/01/20160426_ESC5_14_ManageEE_CardView-300x212.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/20160426_ESC5_14_ManageEE_CardView-768x542.jpg 768w" sizes="(max-width: 1020px) 100vw, 1020px" class="wp-image-2539" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/20160426_ESC5_14_ManageEE_CardView.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1020" height="720" src="https://richroth.net/wp-content/uploads/2019/01/20160426_ESC5_14_ManageEE_CardView.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/20160426_ESC5_14_ManageEE_CardView.jpg 1020w, https://richroth.net/wp-content/uploads/2019/01/20160426_ESC5_14_ManageEE_CardView-300x212.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/20160426_ESC5_14_ManageEE_CardView-768x542.jpg 768w" sizes="(max-width: 1020px) 100vw, 1020px" class="wp-image-2539" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/2016_0331_ESC5_05_BenefitsModal.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1020" height="720" src="https://richroth.net/wp-content/uploads/2019/01/2016_0331_ESC5_05_BenefitsModal.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/2016_0331_ESC5_05_BenefitsModal.jpg 1020w, https://richroth.net/wp-content/uploads/2019/01/2016_0331_ESC5_05_BenefitsModal-300x212.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/2016_0331_ESC5_05_BenefitsModal-768x542.jpg 768w" sizes="(max-width: 1020px) 100vw, 1020px" class="wp-image-2534" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/20160426_ESC5_12_CompanyLanding.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1020" height="720" src="https://richroth.net/wp-content/uploads/2019/01/20160426_ESC5_12_CompanyLanding.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/20160426_ESC5_12_CompanyLanding.jpg 1020w, https://richroth.net/wp-content/uploads/2019/01/20160426_ESC5_12_CompanyLanding-300x212.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/20160426_ESC5_12_CompanyLanding-768x542.jpg 768w" sizes="(max-width: 1020px) 100vw, 1020px" class="wp-image-2537" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/20160426_ESC5_15_EE_managerView.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1020" height="720" src="https://richroth.net/wp-content/uploads/2019/01/20160426_ESC5_15_EE_managerView.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/20160426_ESC5_15_EE_managerView.jpg 1020w, https://richroth.net/wp-content/uploads/2019/01/20160426_ESC5_15_EE_managerView-300x212.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/20160426_ESC5_15_EE_managerView-768x542.jpg 768w" sizes="(max-width: 1020px) 100vw, 1020px" class="wp-image-2540" /></span></a>
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				<div class="et_pb_text_inner"><h3>High Fidelity Prototypes:</h3></div>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/01_ManageCompany_Overview.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1420" height="1020" src="https://richroth.net/wp-content/uploads/2019/01/01_ManageCompany_Overview.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/01_ManageCompany_Overview.jpg 1420w, https://richroth.net/wp-content/uploads/2019/01/01_ManageCompany_Overview-300x215.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/01_ManageCompany_Overview-768x552.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/01_ManageCompany_Overview-1024x736.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/01_ManageCompany_Overview-1080x776.jpg 1080w" sizes="(max-width: 1420px) 100vw, 1420px" class="wp-image-2578" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/02_ManageCompany_Departments.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1420" height="1020" src="https://richroth.net/wp-content/uploads/2019/01/02_ManageCompany_Departments.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/02_ManageCompany_Departments.jpg 1420w, https://richroth.net/wp-content/uploads/2019/01/02_ManageCompany_Departments-300x215.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/02_ManageCompany_Departments-768x552.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/02_ManageCompany_Departments-1024x736.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/02_ManageCompany_Departments-1080x776.jpg 1080w" sizes="(max-width: 1420px) 100vw, 1420px" class="wp-image-2579" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/03_ManageCompany_Address.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1420" height="1020" src="https://richroth.net/wp-content/uploads/2019/01/03_ManageCompany_Address.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/03_ManageCompany_Address.jpg 1420w, https://richroth.net/wp-content/uploads/2019/01/03_ManageCompany_Address-300x215.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/03_ManageCompany_Address-768x552.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/03_ManageCompany_Address-1024x736.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/03_ManageCompany_Address-1080x776.jpg 1080w" sizes="(max-width: 1420px) 100vw, 1420px" class="wp-image-2580" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/01_ManageEE_Overview.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="2000" height="1668" src="https://richroth.net/wp-content/uploads/2019/01/01_ManageEE_Overview.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/01_ManageEE_Overview.jpg 2000w, https://richroth.net/wp-content/uploads/2019/01/01_ManageEE_Overview-300x250.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/01_ManageEE_Overview-768x641.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/01_ManageEE_Overview-1024x854.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/01_ManageEE_Overview-1080x901.jpg 1080w" sizes="(max-width: 2000px) 100vw, 2000px" class="wp-image-2581" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/02_ManageEE-EEs.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="2000" height="1670" src="https://richroth.net/wp-content/uploads/2019/01/02_ManageEE-EEs.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/02_ManageEE-EEs.jpg 2000w, https://richroth.net/wp-content/uploads/2019/01/02_ManageEE-EEs-300x251.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/02_ManageEE-EEs-768x641.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/02_ManageEE-EEs-1024x855.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/02_ManageEE-EEs-1080x902.jpg 1080w" sizes="(max-width: 2000px) 100vw, 2000px" class="wp-image-2582" /></span></a>
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				<div class="et_pb_column et_pb_column_1_2 et_pb_column_109  et_pb_css_mix_blend_mode_passthrough">
				
				
				
				
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				<div class="et_pb_text_inner"><h4><span style="color: #ffffff;">Deliverables:</span></h4></div>
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				<div class="et_pb_text_inner"><p>User Personas</p>
<p>Testing Scenarios</p>
<p>Task Specific Workflows</p>
<p>Loose Sketches</p>
<p>Wireframes and Prototypes</p>
<p>User Testing results</p></div>
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				<div class="et_pb_text_inner"><h4><span style="color: #ffffff;">Tools Used:</span></h4></div>
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				<div class="et_pb_text_inner"><p>Pen &amp; Paper</p>
<p>MS Word</p>
<p>Balsamiq Mockups</p>
<p>Axure RP</p>
<p>SilverBack App</p>
<p>Validately.com</p>
<p>Basecamp</p></div>
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				<div class="et_pb_text_inner"><h2><strong>05: Design:  </strong><em style="font-size: 16px; color: #5e6b72;">Delivery of completed requirements and all other necessary documentation</em></h2></div>
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				<div class="et_pb_text_inner"><ul >
<li > High fidelity graphical design comps created to show how to show other business units how their apps would look using Insperity Premier styling.</li>
</ul></div>
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				<div class="et_pb_text_inner"><h3>High Fidelity Design Comps:</h3></div>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/2017_PSO-2-ESC5_Pitch1v2_0001_Home_App_PU.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1400" height="1050" src="https://richroth.net/wp-content/uploads/2019/01/2017_PSO-2-ESC5_Pitch1v2_0001_Home_App_PU.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/2017_PSO-2-ESC5_Pitch1v2_0001_Home_App_PU.jpg 1400w, https://richroth.net/wp-content/uploads/2019/01/2017_PSO-2-ESC5_Pitch1v2_0001_Home_App_PU-300x225.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/2017_PSO-2-ESC5_Pitch1v2_0001_Home_App_PU-768x576.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/2017_PSO-2-ESC5_Pitch1v2_0001_Home_App_PU-1024x768.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/2017_PSO-2-ESC5_Pitch1v2_0001_Home_App_PU-510x382.jpg 510w, https://richroth.net/wp-content/uploads/2019/01/2017_PSO-2-ESC5_Pitch1v2_0001_Home_App_PU-1080x810.jpg 1080w" sizes="(max-width: 1400px) 100vw, 1400px" class="wp-image-2585" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/2017_PSO-2-ESC5_Pitch1v2_0006_Inside-Review_-Dashboard.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1400" height="1050" src="https://richroth.net/wp-content/uploads/2019/01/2017_PSO-2-ESC5_Pitch1v2_0006_Inside-Review_-Dashboard.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/2017_PSO-2-ESC5_Pitch1v2_0006_Inside-Review_-Dashboard.jpg 1400w, https://richroth.net/wp-content/uploads/2019/01/2017_PSO-2-ESC5_Pitch1v2_0006_Inside-Review_-Dashboard-300x225.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/2017_PSO-2-ESC5_Pitch1v2_0006_Inside-Review_-Dashboard-768x576.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/2017_PSO-2-ESC5_Pitch1v2_0006_Inside-Review_-Dashboard-1024x768.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/2017_PSO-2-ESC5_Pitch1v2_0006_Inside-Review_-Dashboard-510x382.jpg 510w, https://richroth.net/wp-content/uploads/2019/01/2017_PSO-2-ESC5_Pitch1v2_0006_Inside-Review_-Dashboard-1080x810.jpg 1080w" sizes="(max-width: 1400px) 100vw, 1400px" class="wp-image-2589" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/2017_PSO-2-ESC5_Pitch1v2_0008_Goals-v3-Filter-Closed.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1400" height="1050" src="https://richroth.net/wp-content/uploads/2019/01/2017_PSO-2-ESC5_Pitch1v2_0008_Goals-v3-Filter-Closed.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/2017_PSO-2-ESC5_Pitch1v2_0008_Goals-v3-Filter-Closed.jpg 1400w, https://richroth.net/wp-content/uploads/2019/01/2017_PSO-2-ESC5_Pitch1v2_0008_Goals-v3-Filter-Closed-300x225.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/2017_PSO-2-ESC5_Pitch1v2_0008_Goals-v3-Filter-Closed-768x576.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/2017_PSO-2-ESC5_Pitch1v2_0008_Goals-v3-Filter-Closed-1024x768.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/2017_PSO-2-ESC5_Pitch1v2_0008_Goals-v3-Filter-Closed-510x382.jpg 510w, https://richroth.net/wp-content/uploads/2019/01/2017_PSO-2-ESC5_Pitch1v2_0008_Goals-v3-Filter-Closed-1080x810.jpg 1080w" sizes="(max-width: 1400px) 100vw, 1400px" class="wp-image-2590" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/payroll_automated_emails.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="600" height="814" src="https://richroth.net/wp-content/uploads/2019/01/payroll_automated_emails.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/payroll_automated_emails.jpg 600w, https://richroth.net/wp-content/uploads/2019/01/payroll_automated_emails-221x300.jpg 221w" sizes="(max-width: 600px) 100vw, 600px" class="wp-image-2593" /></span></a>
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			</div><div class="et_pb_section et_pb_section_28 et_pb_with_background et_section_regular" >
				
				
				
				
				
				
				<div class="et_pb_with_border et_pb_row et_pb_row_68">
				<div class="et_pb_column et_pb_column_1_2 et_pb_column_116  et_pb_css_mix_blend_mode_passthrough">
				
				
				
				
				<div class="et_pb_module et_pb_text et_pb_text_103  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><h4><span style="color: #ffffff;">Deliverables:</span></h4></div>
			</div><div class="et_pb_module et_pb_text et_pb_text_104  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><p>High Fidelity Graphic Design Comps</p>
<p>UX Recommendations</p></div>
			</div>
			</div><div class="et_pb_column et_pb_column_1_2 et_pb_column_117  et_pb_css_mix_blend_mode_passthrough et-last-child">
				
				
				
				
				<div class="et_pb_module et_pb_text et_pb_text_105  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><h4><span style="color: #ffffff;">Tools Used:</span></h4></div>
			</div><div class="et_pb_module et_pb_text et_pb_text_106  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><p>Adobe Photoshop</p>
<p>Sketch</p>
<p>MS Word</p>
<p>Basecamp</p></div>
			</div>
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			</div>
				
				
			</div><div class="et_pb_section et_pb_section_29 et_section_regular" >
				
				
				
				
				
				
				<div class="et_pb_row et_pb_row_69">
				<div class="et_pb_column et_pb_column_4_4 et_pb_column_118  et_pb_css_mix_blend_mode_passthrough et-last-child">
				
				
				
				
				<div class="et_pb_module et_pb_text et_pb_text_107  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><h2><strong>06:  On-Going Evaluation:  </strong><em style="font-size: 16px; color: #5e6b72;">Continue to evaluate product after release to validate impact with project goals.</em></h2></div>
			</div><div class="et_pb_module et_pb_text et_pb_text_108  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><ul >
<li >Insperity Premier is continuously monitored and features are updated based off of trends, best practices, and like feedback received.</li>
<li >Review analytics.</li>
</ul></div>
			</div>
			</div>
				
				
				
				
			</div>
				
				
			</div><div id="contact" class="et_pb_section et_pb_section_31 et_pb_with_background et_section_regular" >
				
				
				
				
				
				
				<div class="et_pb_row et_pb_row_70">
				<div class="et_pb_column et_pb_column_4_4 et_pb_column_119  et_pb_css_mix_blend_mode_passthrough et-last-child">
				
				
				
				
				<div class="et_pb_module et_pb_text et_pb_text_109  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><h1 class="p1">Get in touch and let's get a conversation going!</h1></div>
			</div>
			</div>
				
				
				
				
			</div><div class="et_pb_row et_pb_row_71">
				<div class="et_pb_column et_pb_column_1_2 et_pb_column_120  et_pb_css_mix_blend_mode_passthrough">
				
				
				
				
				<div class="et_pb_module et_pb_text et_pb_text_110  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><p><div class="caldera-grid" id="caldera_form_2" data-cf-ver="1.9.2" data-cf-form-id="CF5a775c824c086"><div id="caldera_notices_2" data-spinner="https://richroth.net/wp-admin/images/spinner.gif"></div><form data-instance="2" class="CF5a775c824c086 caldera_forms_form cfajax-trigger" method="POST" enctype="multipart/form-data" id="CF5a775c824c086_2" data-form-id="CF5a775c824c086" aria-label="Contact Form" data-target="#caldera_notices_2" data-template="#cfajax_CF5a775c824c086-tmpl" data-cfajax="CF5a775c824c086" data-load-element="_parent" data-load-class="cf_processing" data-post-disable="0" data-action="cf_process_ajax_submit" data-request="https://richroth.net/cf-api/CF5a775c824c086" data-hiderows="true">
<input type="hidden" id="_cf_verify_CF5a775c824c086" name="_cf_verify" value="d3eee44aad"  data-nonce-time="1776948016" /><input type="hidden" name="_wp_http_referer" value="/category/ux/feed/" /><div id="cf2-CF5a775c824c086_2"></div><input type="hidden" name="_cf_frm_id" value="CF5a775c824c086">
<input type="hidden" name="_cf_frm_ct" value="2">
<input type="hidden" name="cfajax" value="CF5a775c824c086">
<input type="hidden" name="_cf_cr_pst" value="2727">
<div class="hide" style="display:none; overflow:hidden;height:0;width:0;">
<label>Twitter</label><input type="text" name="twitter" value="" autocomplete="off">
</div><div id="CF5a775c824c086_2-row-1"  class="row  first_row"><div  class="col-sm-12  single"><div data-field-wrapper="fld_7639300" class="form-group" id="fld_7639300_2-wrap">
	<label id="fld_7639300Label" for="fld_7639300_2" class="control-label screen-reader-text sr-only">Name</label>
	<div class="">
		<input placeholder="Name"  required type="text" data-field="fld_7639300" class=" form-control" id="fld_7639300_2" name="fld_7639300" value="" data-type="text" aria-required="true"   aria-labelledby="fld_7639300Label" >			</div>
</div>
</div></div><div id="CF5a775c824c086_2-row-2"  class="row "><div  class="col-sm-6  first_col"><div data-field-wrapper="fld_8996048" class="form-group" id="fld_8996048_2-wrap">
	<label id="fld_8996048Label" for="fld_8996048_2" class="control-label screen-reader-text sr-only">Email Address</label>
	<div class="">
		<input placeholder="Email Address"  required type="email" data-field="fld_8996048" class=" form-control" id="fld_8996048_2" name="fld_8996048" value="" data-type="email" aria-required="true"   aria-labelledby="fld_8996048Label" >			</div>
</div>
</div><div  class="col-sm-6  last_col"><div data-field-wrapper="fld_7162192" class="form-group" id="fld_7162192_2-wrap">
	<label id="fld_7162192Label" for="fld_7162192_2" class="control-label screen-reader-text sr-only">Phone</label>
	<div class="">
		<input placeholder="Phone"   type="tel" data-field="fld_7162192" class=" form-control" id="fld_7162192_2" name="fld_7162192" value="" data-type="phone_better"   aria-labelledby="fld_7162192Label" >			</div>
</div>
</div></div><div id="CF5a775c824c086_2-row-3"  class="row "><div  class="col-sm-12  single"><div data-field-wrapper="fld_3919594" class="form-group" id="fld_3919594_2-wrap">
	<label id="fld_3919594Label" for="fld_3919594_2" class="control-label screen-reader-text sr-only">Talk to me</label>
	<div class="">
		<textarea name="fld_3919594" value="" data-field="fld_3919594" class="form-control" id="fld_3919594_2" rows="5"  required="required"  aria-labelledby="fld_3919594Label" ></textarea>
			</div>
</div>
</div></div><div id="CF5a775c824c086_2-row-4"  class="row  last_row"><div  class="col-sm-12  single"><div data-field-wrapper="fld_9605864" class="form-group" id="fld_9605864_2-wrap">
<div class="">
	<input  class="btn btn-default" type="submit" name="fld_9605864" id="fld_9605864_2" value="Submit" data-field="fld_9605864"  >
</div>
</div>
	<input class="button_trigger_2" type="hidden" name="fld_9605864" id="fld_9605864_2_btn" value="" data-field="fld_9605864"  />
</div></div></form>
</div>
</p></div>
			</div>
			</div><div class="et_pb_column et_pb_column_1_2 et_pb_column_121  et_pb_css_mix_blend_mode_passthrough et-last-child">
				
				
				
				
				<div class="et_pb_module et_pb_text et_pb_text_111  et_pb_text_align_left et_pb_bg_layout_dark">
				
				
				
				
				<div class="et_pb_text_inner"><p>&nbsp;</p>
<p>I would love to create with you. For any questions you have or to schedule a consultation please reach out. Don’t be shy, let's get a conversation started!</p></div>
			</div><div class="et_pb_module et_pb_text et_pb_text_112  et_pb_text_align_left et_pb_bg_layout_dark">
				
				
				
				
				<div class="et_pb_text_inner"><p><strong>Reach out directly to Rich Roth @</strong></p></div>
			</div><div class="et_pb_module et_pb_text et_pb_text_113  et_pb_text_align_left et_pb_bg_layout_dark">
				
				
				
				
				<div class="et_pb_text_inner"><p><em><span style="color: #ee573e;">p: </span></em>225.978.1835       <em><span style="color: #ee573e;">e:</span></em> <a href="mailto:rich@richroth.net">rich@richroth.net</a></p></div>
			</div><div class="et_pb_module et_pb_text et_pb_text_114  et_pb_text_align_left et_pb_bg_layout_dark">
				
				
				
				
				<div class="et_pb_text_inner"><p>Follow my adventures on:</p></div>
			</div><ul class="et_pb_module et_pb_social_media_follow et_pb_social_media_follow_1 large-social-icons clearfix  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<li
            class='et_pb_social_media_follow_network_5 et_pb_social_icon et_pb_social_network_link  et-social-facebook'><a
              href='https://www.facebook.com/richrothphoto/'
              class='icon et_pb_with_border'
              title='Follow on Facebook'
               target="_blank"><span
                class='et_pb_social_media_follow_network_name'
                aria-hidden='true'
                >Follow</span></a></li><li
            class='et_pb_social_media_follow_network_6 et_pb_social_icon et_pb_social_network_link  et-social-instagram'><a
              href='https://www.instagram.com/richrothphoto/'
              class='icon et_pb_with_border'
              title='Follow on Instagram'
               target="_blank"><span
                class='et_pb_social_media_follow_network_name'
                aria-hidden='true'
                >Follow</span></a></li><li
            class='et_pb_social_media_follow_network_7 et_pb_social_icon et_pb_social_network_link  et-social-twitter'><a
              href='https://twitter.com/richrothphoto'
              class='icon et_pb_with_border'
              title='Follow on Twitter'
               target="_blank"><span
                class='et_pb_social_media_follow_network_name'
                aria-hidden='true'
                >Follow</span></a></li><li
            class='et_pb_social_media_follow_network_8 et_pb_social_icon et_pb_social_network_link  et-social-linkedin'><a
              href='https://www.linkedin.com/in/rothrich/'
              class='icon et_pb_with_border'
              title='Follow on LinkedIn'
               target="_blank"><span
                class='et_pb_social_media_follow_network_name'
                aria-hidden='true'
                >Follow</span></a></li><li
            class='et_pb_social_media_follow_network_9 et_pb_social_icon et_pb_social_network_link  et-social-rss'><a
              href='http://feeds.feedburner.com/richroth-blog'
              class='icon et_pb_with_border'
              title='Follow on RSS'
               target="_blank"><span
                class='et_pb_social_media_follow_network_name'
                aria-hidden='true'
                >Follow</span></a></li>
			</ul>
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			</div></p>
<p>The post <a href="https://richroth.net/ux-case-study-premier-v2/">Case Study: Premier</a> appeared first on <a href="https://richroth.net">Rich Roth</a>.</p>
]]></content:encoded>
					
		
		
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		<item>
		<title>Case Study: OrgPlus Views</title>
		<link>https://richroth.net/ux-case-study-oprt/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=ux-case-study-oprt</link>
		
		<dc:creator><![CDATA[Rich Roth]]></dc:creator>
		<pubDate>Mon, 21 Jan 2019 19:05:43 +0000</pubDate>
				<category><![CDATA[Design]]></category>
		<category><![CDATA[UX]]></category>
		<category><![CDATA[User Experience]]></category>
		<guid isPermaLink="false">http://richroth.net/richroth/?p=2624</guid>

					<description><![CDATA[<p>OrgPlus RealTime helps small businesses, divisions or departments build and present their organizational framework. Users can customize the visual appearance and data displayed in their org chart by utilizing the tools ‘Views’ function. OrgPlus RealTime would like to redesign the tool’s ‘Views section’ to incorporate a simplified user-friendly experience that will accommodate both the admin and the average user. </p>
<p>The post <a href="https://richroth.net/ux-case-study-oprt/">Case Study: OrgPlus Views</a> appeared first on <a href="https://richroth.net">Rich Roth</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p><div class="et_pb_section et_pb_section_32 et_section_regular" >
				
				
				
				
				
				
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				<div class="et_pb_text_inner"><h1>OrgPlus RealTime Views</h1>
<h3>Organizational Charting</h3></div>
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				<div class="et_pb_text_inner"><p>Redesign views to incorporate a simplified user-friendly experience that will accommodate both admin and average user.</p></div>
			</div>
			</div><div class="et_pb_column et_pb_column_1_2 et_pb_column_124  et_pb_css_mix_blend_mode_passthrough et-last-child">
				
				
				
				
				<div class="et_pb_module et_pb_text et_pb_text_117  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><p><strong>Services</strong></p>
<p>UX Design</p>
<p>Interface Design</p>
<p>UX Consulting</p></div>
			</div><div class="et_pb_module et_pb_text et_pb_text_118  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><p><strong>Field</strong></p>
<p>Org Charting</p></div>
			</div><div class="et_pb_module et_pb_text et_pb_text_119  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><p><strong>Type</strong></p>
<p>Web Application</p></div>
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				<div class="et_pb_module et_pb_text et_pb_text_120  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><h2>The Objective</h2>
<p>OrgPlus RealTimes Views are a powerful feature that allows users to customize their charts visual appearance from a style and data standpoint. Whatever you imagine can be built using views. However the tool is heavily underutilized because of it’s complexity and inconsistent behavior. UX’s core job is to reimagine the feature and simplify view creation/editing functionality. By doing this we hope to help users understand and utilize the tool’s full capabilities.</p></div>
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				<div class="et_pb_text_inner"><h2>My Approach</h2>
<p> OrgPlus RealTime helps small businesses, divisions or departments build and present their organizational framework. Users can customize the visual appearance and data displayed in their org chart by utilizing the tools ‘Views’ function. OrgPlus RealTime would like to redesign the tool’s ‘Views section’ to incorporate a simplified user-friendly experience that will accommodate both the admin and the average user.  </p></div>
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				<div class="et_pb_text_inner"><h2>Here&#8217;s how I did it</h2></div>
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				<div class="et_pb_module et_pb_text et_pb_text_123  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><h2><strong>01:  Empathize: </strong><strong style="font-size: 16px; color: #5e6b72;"> </strong><em style="font-size: 16px; color: #5e6b72;">Understand the project, it’s goals, drivers, and scope</em></h2></div>
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				<div class="et_pb_text_inner"><ul>
<li>Met with two stakeholders to get an understanding of what the project was and where it needed to be. </li>
<li>Created a creative brief defining the project</li>
<li>Defined metrics</li>
</ul></div>
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				<div class="et_pb_text_inner"><h3>Empathy Statement:</h3></div>
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				<div class="et_pb_module et_pb_text et_pb_text_126  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner">I can easily set-up charts based on various criteria for one or multiple sets of individuals. I am now interested and feel confident in using more advanced features that OrgPlus has to offer.</div>
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				<div class="et_pb_text_inner"><h4><span style="color: #ffffff;">Deliverables:</span></h4></div>
			</div><div class="et_pb_module et_pb_text et_pb_text_128  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><p>Stakeholder Interviews</p>
<p>Creative Brief</p></div>
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				<div class="et_pb_text_inner"><h4><span style="color: #ffffff;">Tools Used:</span></h4></div>
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				<div class="et_pb_text_inner"><p>Pen &amp; Paper</p>
<p>MS Word</p>
<p>Basecamp</p></div>
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				<div class="et_pb_text_inner"><h2><strong>02:  Discover &amp; Define:  </strong><em style="font-size: 16px; color: #5e6b72;">Understand the product/service and its users in depth.</em></h2></div>
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<li >OrgPlus RealTime is a sophisticated application that offers various solutions through a variety of means. To utilze the tool and unlock it&#8217;s true potential, some training and knowledge of organizational structure is needed. </li>
<li>I interviewed and shadowed four end users discussing their current usage and knowledge of setting up views. </li>
<li>Patterns were brought to light of how users interacted with the feature: what they used, didn&#8217;t use, and what was lacking. </li>
<li>Scenarios created touching on section features. </li>
</ul></div>
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				<div class="et_pb_text_inner"><h3>Scenarios:</h3></div>
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				<div class="et_pb_text_inner"><strong>User Background:</strong></p>
<p style="padding-left: 20px;">You are the Operations Director for an ad agency called “Sterling Cooper”. Along with being a director, you’re also responsible for maintaining the company’s org chart. You have set up two versions (views) of the company’s chart: one organized by department and another organized by level within the company.</p>
<p><strong>Scenario 1: </strong></p>
<p style="padding-left: 20px;">Sterling Cooper has given each employee a company cell phone. You want to add each employee’s new number to the org chart. You’ve already updated and imported your data source into OrgPlus. How would you add the new numbers to Sterling Cooper’s chart using OrgPlus?</p>
<p><strong>Scenario 2: </strong></p>
<p style="padding-left: 20px;">Sterling Cooper currently shows its employees’ personal and company phone numbers on its org chart. Many employees have complained about receiving phone calls to their personal numbers, so you want to remove this field. How would you do this using OrgPlus?</p>
<p><strong>Scenario 3: </strong></p>
<p style="padding-left: 20px;">Some of your employees have notified you they haven’t been issued a company phone yet. Instead of asking the entire company who hasn’t been issued their company phones, you want to see within the org chart who doesn’t have a company phone number listed. How would you do this within OrgPlus?</p>
<p><strong>Scenario 4: </strong></p>
<p style="padding-left: 20px;">Sterling Cooper has just expanded to include a marketing department. How would you distinguish this new department from the others in your org chart within OrgPlus?</p>
<p><strong>Scenario 5: </strong></p>
<p style="padding-left: 20px;">Sterling Cooper’s new marketing department recently rebranded the company. You are so excited about the new color scheme that you decide to apply it to the org chart. How would you update your chart within OrgPlus to reflect the new colors orange (#cf7633) and beige (#d9c590)?</p>
<p><strong>Scenario 5: </strong></p>
<p style="padding-left: 20px;">Your HR administrator set up a new marketing manager role for the new marketing team. You need to give the marketing manager access to see the departmental view of the org chart. How would you do this within OrgPlus?</p></div>
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				<div class="et_pb_text_inner"><h4><span style="color: #ffffff;">Deliverables:</span></h4></div>
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				<div class="et_pb_text_inner"><p>Discovery/Research of Current Platform</p>
<ul>
<li>Usage stats, what&#8217;s working, what’s lacking, what&#8217;s needed</li>
</ul>
<p>End User Interviews</p>
<p>Competitive Analysis</p>
<p>Analysis of Research</p>
<p>User Testing Scenarios </p></div>
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				<div class="et_pb_text_inner"><h4><span style="color: #ffffff;">Tools Used:</span></h4></div>
			</div><div class="et_pb_module et_pb_text et_pb_text_138  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><p>Pen &amp; Paper</p>
<p>MS Word</p>
<p>MS Excel</p>
<p>Internet Browser</p>
<p>SilverBack App</p>
<p>Basecamp</p></div>
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				<div class="et_pb_text_inner"><h2><strong>03: Ideate:  </strong><em style="font-size: 16px; color: #5e6b72;">Understand the most important problems and opportunities. Identify potential solution ideas to begin testing with</em></h2></div>
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				<div class="et_pb_text_inner"><ul >
<li>Identify workflows and create scenarios. </li>
<li >Begin to sketch solutions</li>
</ul></div>
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				<div class="et_pb_text_inner"><h3>Workflows:</h3></div>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_NewBorder.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="2000" height="377" src="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_NewBorder.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_NewBorder.jpg 2000w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_NewBorder-300x57.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_NewBorder-768x145.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_NewBorder-1024x193.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_NewBorder-1080x204.jpg 1080w" sizes="(max-width: 2000px) 100vw, 2000px" class="wp-image-2682" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Styles.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="2000" height="578" src="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Styles.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Styles.jpg 2000w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Styles-300x87.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Styles-768x222.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Styles-1024x296.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Styles-1080x312.jpg 1080w" sizes="(max-width: 2000px) 100vw, 2000px" class="wp-image-2684" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_NewCard.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="2000" height="325" src="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_NewCard.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_NewCard.jpg 2000w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_NewCard-300x49.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_NewCard-768x125.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_NewCard-1024x166.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_NewCard-1080x176.jpg 1080w" sizes="(max-width: 2000px) 100vw, 2000px" class="wp-image-2683" /></span></a>
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				<div class="et_pb_text_inner"><h3>Sketches:</h3></div>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/OPRT_LooseSketches1.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="650" height="850" src="https://richroth.net/wp-content/uploads/2019/01/OPRT_LooseSketches1.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/OPRT_LooseSketches1.jpg 650w, https://richroth.net/wp-content/uploads/2019/01/OPRT_LooseSketches1-229x300.jpg 229w" sizes="(max-width: 650px) 100vw, 650px" class="wp-image-2696" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/OPRT_LooseSketches2.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="650" height="850" src="https://richroth.net/wp-content/uploads/2019/01/OPRT_LooseSketches2.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/OPRT_LooseSketches2.jpg 650w, https://richroth.net/wp-content/uploads/2019/01/OPRT_LooseSketches2-229x300.jpg 229w" sizes="(max-width: 650px) 100vw, 650px" class="wp-image-2697" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/OPRT_LooseSketches3.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="650" height="850" src="https://richroth.net/wp-content/uploads/2019/01/OPRT_LooseSketches3.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/OPRT_LooseSketches3.jpg 650w, https://richroth.net/wp-content/uploads/2019/01/OPRT_LooseSketches3-229x300.jpg 229w" sizes="(max-width: 650px) 100vw, 650px" class="wp-image-2698" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/OPRT_LooseSketches4.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="650" height="850" src="https://richroth.net/wp-content/uploads/2019/01/OPRT_LooseSketches4.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/OPRT_LooseSketches4.jpg 650w, https://richroth.net/wp-content/uploads/2019/01/OPRT_LooseSketches4-229x300.jpg 229w" sizes="(max-width: 650px) 100vw, 650px" class="wp-image-2699" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/OPRT_LooseSketches5.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="650" height="850" src="https://richroth.net/wp-content/uploads/2019/01/OPRT_LooseSketches5.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/OPRT_LooseSketches5.jpg 650w, https://richroth.net/wp-content/uploads/2019/01/OPRT_LooseSketches5-229x300.jpg 229w" sizes="(max-width: 650px) 100vw, 650px" class="wp-image-2700" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/OPRT_LooseSketches6.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="650" height="850" src="https://richroth.net/wp-content/uploads/2019/01/OPRT_LooseSketches6.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/OPRT_LooseSketches6.jpg 650w, https://richroth.net/wp-content/uploads/2019/01/OPRT_LooseSketches6-229x300.jpg 229w" sizes="(max-width: 650px) 100vw, 650px" class="wp-image-2701" /></span></a>
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				<div class="et_pb_text_inner"><h4><span style="color: #ffffff;">Deliverables:</span></h4></div>
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				<div class="et_pb_text_inner"><p>Task Specific Workflows</p>
<p>Loose Sketches</p></div>
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				<div class="et_pb_text_inner"><h4><span style="color: #ffffff;">Tools Used:</span></h4></div>
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				<div class="et_pb_text_inner"><p>White Board</p>
<p>Omnigraphle</p>
<p>Basecamp</p></div>
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				<div class="et_pb_text_inner"><h2><strong>04: Prototype &amp; Test:  </strong><em style="font-size: 16px; color: #5e6b72;">User validated, functional prototype that fulfills prioritized needs and opportunities.</em></h2></div>
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<li >High fidelity prototypes based off of specific workflows were built and tested in an iterative fashion until consistency was achieved.</li>
<li >Thirteen users tested</li>
<li >Goal: Allow users to create and/or edit a view and have it display as expected</li>
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				<div class="et_pb_text_inner"><h3>High Fidelity Prototypes:</h3></div>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype1.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1400" height="1000" src="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype1.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype1.jpg 1400w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype1-300x214.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype1-768x549.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype1-1024x731.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype1-1080x771.jpg 1080w" sizes="(max-width: 1400px) 100vw, 1400px" class="wp-image-2646" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype6.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1400" height="1000" src="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype6.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype6.jpg 1400w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype6-300x214.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype6-768x549.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype6-1024x731.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype6-1080x771.jpg 1080w" sizes="(max-width: 1400px) 100vw, 1400px" class="wp-image-2651" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype11.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1400" height="1000" src="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype11.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype11.jpg 1400w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype11-300x214.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype11-768x549.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype11-1024x731.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype11-1080x771.jpg 1080w" sizes="(max-width: 1400px) 100vw, 1400px" class="wp-image-2656" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype2.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1400" height="1000" src="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype2.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype2.jpg 1400w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype2-300x214.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype2-768x549.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype2-1024x731.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype2-1080x771.jpg 1080w" sizes="(max-width: 1400px) 100vw, 1400px" class="wp-image-2647" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype7.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1400" height="1000" src="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype7.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype7.jpg 1400w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype7-300x214.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype7-768x549.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype7-1024x731.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype7-1080x771.jpg 1080w" sizes="(max-width: 1400px) 100vw, 1400px" class="wp-image-2652" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype12.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1400" height="1000" src="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype12.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype12.jpg 1400w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype12-300x214.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype12-768x549.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype12-1024x731.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype12-1080x771.jpg 1080w" sizes="(max-width: 1400px) 100vw, 1400px" class="wp-image-2657" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype3.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1400" height="1000" src="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype3.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype3.jpg 1400w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype3-300x214.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype3-768x549.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype3-1024x731.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype3-1080x771.jpg 1080w" sizes="(max-width: 1400px) 100vw, 1400px" class="wp-image-2648" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype8.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1400" height="1000" src="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype8.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype8.jpg 1400w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype8-300x214.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype8-768x549.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype8-1024x731.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype8-1080x771.jpg 1080w" sizes="(max-width: 1400px) 100vw, 1400px" class="wp-image-2653" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype13.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1400" height="1000" src="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype13.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype13.jpg 1400w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype13-300x214.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype13-768x549.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype13-1024x731.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype13-1080x771.jpg 1080w" sizes="(max-width: 1400px) 100vw, 1400px" class="wp-image-2658" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype4.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1400" height="1000" src="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype4.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype4.jpg 1400w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype4-300x214.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype4-768x549.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype4-1024x731.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype4-1080x771.jpg 1080w" sizes="(max-width: 1400px) 100vw, 1400px" class="wp-image-2649" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype9.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1400" height="1000" src="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype9.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype9.jpg 1400w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype9-300x214.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype9-768x549.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype9-1024x731.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype9-1080x771.jpg 1080w" sizes="(max-width: 1400px) 100vw, 1400px" class="wp-image-2654" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype14.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1400" height="1000" src="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype14.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype14.jpg 1400w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype14-300x214.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype14-768x549.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype14-1024x731.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype14-1080x771.jpg 1080w" sizes="(max-width: 1400px) 100vw, 1400px" class="wp-image-2659" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype5.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1400" height="1000" src="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype5.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype5.jpg 1400w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype5-300x214.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype5-768x549.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype5-1024x731.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype5-1080x771.jpg 1080w" sizes="(max-width: 1400px) 100vw, 1400px" class="wp-image-2650" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype10.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1400" height="1000" src="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype10.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype10.jpg 1400w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype10-300x214.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype10-768x549.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype10-1024x731.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype10-1080x771.jpg 1080w" sizes="(max-width: 1400px) 100vw, 1400px" class="wp-image-2655" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype001.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1396" height="807" src="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype001.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype001.jpg 1396w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype001-300x173.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype001-768x444.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype001-1024x592.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Prototype001-1080x624.jpg 1080w" sizes="(max-width: 1396px) 100vw, 1396px" class="wp-image-2661" /></span></a>
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				<div class="et_pb_module et_pb_text et_pb_text_150  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><h4><span style="color: #ffffff;">Deliverables:</span></h4></div>
			</div><div class="et_pb_module et_pb_text et_pb_text_151  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><p>Wireframes</p>
<p>Interactive Prototype</p>
<p>User Testing results</p></div>
			</div>
			</div><div class="et_pb_column et_pb_column_1_2 et_pb_column_160  et_pb_css_mix_blend_mode_passthrough et-last-child">
				
				
				
				
				<div class="et_pb_module et_pb_text et_pb_text_152  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><h4><span style="color: #ffffff;">Tools Used:</span></h4></div>
			</div><div class="et_pb_module et_pb_text et_pb_text_153  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><p>Pen &amp; Paper</p>
<p>MS Word</p>
<p>Axure RP</p>
<p>SilverBack App</p>
<p>Validately.com</p>
<p>Basecamp</p></div>
			</div>
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			</div>
				
				
			</div><div class="et_pb_section et_pb_section_43 et_section_regular" >
				
				
				
				
				
				
				<div class="et_pb_row et_pb_row_95">
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				<div class="et_pb_module et_pb_text et_pb_text_154  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><h2><strong>05: Recommendations:  </strong><em style="font-size: 16px; color: #5e6b72;">Delivery of completed requirements and all other necessary documentation</em></h2></div>
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				<div class="et_pb_text_inner"><ul >
<li >Testing results summarized</li>
<li >Key areas to focus on, as well as areas to trim down presented to stakeholders and development.</li>
</ul></div>
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				<div class="et_pb_text_inner"><h3>Recommendations:</h3></div>
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				<div class="et_pb_module et_pb_text et_pb_text_157  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><p><strong>Workspace:</strong></p>
<ul>
<li>Rename ‘Views’ to ‘Data Views’</li>
<li>Add ‘Edit’ link next to each data view, clicking deep links you to summary for each</li>
<li>Control Panel Legend: Add ‘Edit’ Link next to each defined Card and Border Stack</li>
</ul>
<p><strong>Admin:</strong></p>
<ul>
<li>Rename ‘Views’ widget to ‘Data Views’</li>
</ul>
<p><strong>Data Views Section</strong></p>
<ul>
<li>Add ‘Done’ button at the top left of each page/section to go back (currently done is at the bottom left)</li>
<li>Remove explanation text for ‘Data Views’ and place within a tool tip to the right of the title</li>
<li>Start with the Summary upon entry</li>
<li>Add tool tips by each widget Header</li>
<li>Reorganize buttons in Data Views selection widget
<ul>
<li>New View</li>
<li>View drop down</li>
<li>Create a Copy</li>
<li>Preview in Chart</li>
<li>Delete</li>
</ul>
</li>
<li>Give ability to Edit/click into each section from widget</li>
</ul>
<p><strong>Selected View</strong></p>
<ul>
<li>Place View Name in view Widget
<ul>
<li>Example: <strong><u>View Name</u> Data View: Summary</strong></li>
</ul>
</li>
<li>Logically Order Left Navigation</li>
</ul>
<p><strong>Summary</strong></p>
<ul>
<li>Start with this section upon entry</li>
<li>Add tool tip next to summary title</li>
<li>Move description to summary (if created) and place at top</li>
<li>Add ‘Styles’ widget to summary section</li>
<li>Add ‘edit’ link in each widget
<ul>
<li>Make each widget completely clickable to link to their respective sections</li>
</ul>
</li>
<li>Cards Widget
<ul>
<li>Create ‘Inactive’ list</li>
</ul>
</li>
</ul>
<p><strong>Cards Section</strong></p>
<ul>
<li>Add tool tip next to Cards title</li>
<li>Replace ‘New’ button with Manage</li>
<li>Move ‘Add new card’ (create new box type) button in line with other cards</li>
<li>Add a toggle for show/hide inactive cards</li>
<li>Add numbering to cards to show Hierarchy</li>
<li>Remove actions from top right of cards container and place in a hover state for cards which consist of
<ul>
<li>Edit</li>
<li>Deactivate/Activate</li>
<li>Delete</li>
</ul>
</li>
</ul>
<p><strong>Add New Card</strong></p>
<ul>
<li>Break into 3 section:</li>
<li>A: Section title and card selection.</li>
<li>B: Card Properties Section.</li>
<li>C: Field Properties section</li>
<li>BY DEFAULT: have Card Properties Section open when adding new card.</li>
<li>Add a drop down to quickly cycle through all available cards to edit. By default shows &#8220;New Card&#8221; if add new card is clicked.</li>
<li>Card Properties: section contains name, color and properties for card (now grouped in one area)</li>
<li>Field Properties Section: section contains all other editing capability of card from a field standpoint.</li>
<li>Lay page out in 3 column grid
<ul>
<li>Col 1: add new card button, followed by list of cards in view</li>
<li>Col 2: Card properties</li>
<li>Col 3: Hot link to customize card (edit) and preview (color/text color preview)</li>
</ul>
</li>
</ul>
<p><strong>Edit Card</strong></p>
<ul>
<li>Add Tool tip to explain edit card</li>
<li>Break into 3 sections:</li>
<li>A: section title and card selection drop down.</li>
<li>B: Card Properties Section.</li>
<li>C: Field Properties Section.</li>
<li>BY DEFAULT: have Field Properties section open when editing.</li>
<li>Add a drop down to quickly cycle through all available cards to edit</li>
<li>Add a ‘Currently Viewing’ drop down to quickly cycle through all available cards to edit</li>
<li>Move action buttons to the top to provide visual clarity
<ul>
<li>Add Data (Step through modal)</li>
<li>Copy Data To (Step through modal)</li>
<li>Remove Data From <strong>(New functionality)</strong> (Step through modal)</li>
</ul>
</li>
<li>Use 3 Column layout
<ul>
<li>See example</li>
</ul>
</li>
<li>Add Button called ‘Manage Card Properties’ that takes you to manage cards location
<ul>
<li>See manage cards section</li>
</ul>
</li>
</ul>
<p><strong>Borders</strong></p>
<ul>
<li>Rename ‘Highlight Groups’ to ‘Borders’</li>
<li>Add tool tip next to Borders title</li>
<li>Creating New/Editing
<ul>
<li>Opens a page vs a modal</li>
<li>Page uses 3 column layout</li>
</ul>
</li>
</ul>
<p><strong>Styles</strong></p>
<ul>
<li>Make styles the 4<sup>th</sup> option in the left nav list</li>
<li>Add Tool tip next to styles title and each section in styles</li>
<li>Add ‘Gradient’ check box in ‘Card Colors’ options area</li>
<li>Rename Box Highlight Styles to ‘Border Styles’</li>
<li>Remove ‘Box/Card properties section
<ul>
<li>Add ‘Gradient check box’ to Card Styles</li>
<li>Remove option ‘Header on bottom’</li>
</ul>
</li>
</ul>
<p><strong>Settings</strong></p>
<ul>
<li>Rename ‘properties’ to ‘Settings’</li>
<li>Rearrange order of settings options
<ol>
<li>Name, Description</li>
<li>Profiles</li>
<li>Roles</li>
<li>Sort Fields</li>
</ol>
</li>
<li>Grant ability to link to profiles section from here</li>
<li>Once in profiles from starting at views, clicking ‘Done’ Returns to ‘Data Views/Settings’</li>
<li>Grant ability to link to roles section from here</li>
<li>Once in roles from starting at views, clicking ‘Done’ returns to ‘Data Views/Settings’</li>
</ul>
<ul></ul></div>
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			</div><div class="et_pb_section et_pb_section_44 et_pb_with_background et_section_regular" >
				
				
				
				
				
				
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				<div class="et_pb_module et_pb_text et_pb_text_158  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><h4><span style="color: #ffffff;">Deliverables:</span></h4></div>
			</div><div class="et_pb_module et_pb_text et_pb_text_159  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner">UX Recommendations</div>
			</div>
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				<div class="et_pb_module et_pb_text et_pb_text_160  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><h4><span style="color: #ffffff;">Tools Used:</span></h4></div>
			</div><div class="et_pb_module et_pb_text et_pb_text_161  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner">MS Word</p>
<p>MS Excel</p>
<p>Basecamp</div>
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			</div><div class="et_pb_section et_pb_section_45 et_section_regular" >
				
				
				
				
				
				
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				<div class="et_pb_module et_pb_text et_pb_text_162  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><h2><strong>06:  On-Going Evaluation:  </strong><em style="font-size: 16px; color: #5e6b72;">Continue to evaluate product after release to validate impact with project goals.</em></h2></div>
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				<div class="et_pb_text_inner"><ul >
<li >Monitored feature release and checked in with end users to see how the feature update was meeting their needs and expectations. </li>
<li >Review analytics</li>
</ul></div>
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				<div class="et_pb_text_inner"><h3>Actual Application:</h3></div>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Live2.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1680" height="1050" src="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Live2.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Live2.jpg 1680w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Live2-300x188.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Live2-768x480.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Live2-1024x640.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Live2-400x250.jpg 400w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Live2-1080x675.jpg 1080w" sizes="(max-width: 1680px) 100vw, 1680px" class="wp-image-2663" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Live5-copy.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1680" height="1050" src="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Live5-copy.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Live5-copy.jpg 1680w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Live5-copy-300x188.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Live5-copy-768x480.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Live5-copy-1024x640.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Live5-copy-400x250.jpg 400w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Live5-copy-1080x675.jpg 1080w" sizes="(max-width: 1680px) 100vw, 1680px" class="wp-image-2666" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Live8-copy.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1680" height="1050" src="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Live8-copy.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Live8-copy.jpg 1680w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Live8-copy-300x188.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Live8-copy-768x480.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Live8-copy-1024x640.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Live8-copy-400x250.jpg 400w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Live8-copy-1080x675.jpg 1080w" sizes="(max-width: 1680px) 100vw, 1680px" class="wp-image-2669" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Live12-copy.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1680" height="1050" src="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Live12-copy.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Live12-copy.jpg 1680w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Live12-copy-300x188.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Live12-copy-768x480.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Live12-copy-1024x640.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Live12-copy-400x250.jpg 400w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Live12-copy-1080x675.jpg 1080w" sizes="(max-width: 1680px) 100vw, 1680px" class="wp-image-2673" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Live3-copy.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1680" height="1050" src="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Live3-copy.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Live3-copy.jpg 1680w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Live3-copy-300x188.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Live3-copy-768x480.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Live3-copy-1024x640.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Live3-copy-400x250.jpg 400w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Live3-copy-1080x675.jpg 1080w" sizes="(max-width: 1680px) 100vw, 1680px" class="wp-image-2664" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Live6-copy.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1680" height="1050" src="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Live6-copy.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Live6-copy.jpg 1680w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Live6-copy-300x188.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Live6-copy-768x480.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Live6-copy-1024x640.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Live6-copy-400x250.jpg 400w, https://richroth.net/wp-content/uploads/2019/01/OPRT_Views_Live6-copy-1080x675.jpg 1080w" sizes="(max-width: 1680px) 100vw, 1680px" class="wp-image-2667" /></span></a>
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<p>I would love to create with you. For any questions you have or to schedule a consultation please reach out. Don’t be shy, let's get a conversation started!</p></div>
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				<div class="et_pb_text_inner"><p><strong>Reach out directly to Rich Roth @</strong></p></div>
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				<div class="et_pb_text_inner"><p><em><span style="color: #ee573e;">p: </span></em>225.978.1835       <em><span style="color: #ee573e;">e:</span></em> <a href="mailto:rich@richroth.net">rich@richroth.net</a></p></div>
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<p>The post <a href="https://richroth.net/ux-case-study-oprt/">Case Study: OrgPlus Views</a> appeared first on <a href="https://richroth.net">Rich Roth</a>.</p>
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		<title>Case Study: PSO Notes</title>
		<link>https://richroth.net/ux-case-study-notes/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=ux-case-study-notes</link>
		
		<dc:creator><![CDATA[Rich Roth]]></dc:creator>
		<pubDate>Sun, 20 Jan 2019 18:02:17 +0000</pubDate>
				<category><![CDATA[Design]]></category>
		<category><![CDATA[UX]]></category>
		<category><![CDATA[User Experience]]></category>
		<guid isPermaLink="false">http://richroth.net/richroth/?p=2781</guid>

					<description><![CDATA[<p>Insperity PerformSmart is Insperity’s performance tracking application. To track your early achievements, there is a feature called ‘Log Events’ This isn’t widely used by PerformSmart users, nor is it easily discoverable or clear about its intended use. Log Events have limited value for those who do use it due to it’s lack of networking (360 feedback) capabilities, inability to link events to goals, lack of document attachment support, and ability to keep events private unless otherwise stated. PerformSmart Log Events has been around since the application’s release, but very few end users utilized the feature. The feature isn’t easily discoverable or clear about its intended use. PerformSmart Log Events have limited value for those who do use them, due to it’s lack of peer-to-peer feedback, no ability to link attachments, inability to tie into goals, and the fact that other tools available to end users (MS Word, Outlook, User Defined Folder Structures) do what Log Events should be able to do. </p>
<p>The post <a href="https://richroth.net/ux-case-study-notes/">Case Study: PSO Notes</a> appeared first on <a href="https://richroth.net">Rich Roth</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p><div class="et_pb_section et_pb_section_48 et_section_regular" >
				
				
				
				
				
				
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				<div class="et_pb_text_inner"><h1>PerformSmart Notes</h1>
<h3>Performance Management Software</h3></div>
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				<div class="et_pb_text_inner"><p>Insperity User Access (formally Site Security) is the application that allows HR Administrators to grant end users access and permission to utilize Insperity’s platform for employee services and manager self-service features.</p></div>
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				<div class="et_pb_text_inner"><p><strong>Services</strong></p>
<p>UX Design</p>
<p>Interface Design</p>
<p>Graphic Design</p>
<p>UX Consulting</p></div>
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				<div class="et_pb_text_inner"><p><strong>Field</strong></p>
<p>Performance Management</p></div>
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				<div class="et_pb_text_inner"><p><strong>Type</strong></p>
<p>Web Application</p></div>
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				<div class="et_pb_text_inner"><h2>The Problem</h2>
<p>PerformSmart Log Events has been around since the application’s release, but very few end users utilized the feature. The feature isn’t easily discoverable or clear about its intended use. PerformSmart Log Events have limited value for those who do use them, due to it’s lack of peer-to-peer feedback, no ability to link attachments, inability to tie into goals, and the fact that other tools available to end users (MS Word, Outlook, User Defined Folder Structures) do what Log Events should be able to do.</p></div>
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				<div class="et_pb_text_inner"><h2>My Approach</h2>
<p> Informed by research and design thinking, I learned how PerformSmart users who were currently using the feature interacted with it and how they would like to see it utilized going forward. For the users who didn’t use the feature, I learned how updating the feature could be beneficial to them moving forward. </p></div>
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				<div class="et_pb_text_inner"><h2>Here&#8217;s how I did it</h2></div>
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				<div class="et_pb_text_inner"><h2><strong>01:  Empathize: </strong><strong style="font-size: 16px; color: #5e6b72;"> </strong><em style="font-size: 16px; color: #5e6b72;">Understand the project, it’s goals, drivers, and scope</em></h2></div>
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<li>Provide clear understanding of what the feature is and its intended use.<br /> Managers need to be able to easily view feedback received and related to their employees.</li>
<li>Stakeholder Interviews</li>
<li>Product Feature Demo</li>
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				<div class="et_pb_text_inner"><h3>Empathy Statement:</h3></div>
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				<div class="et_pb_text_inner"><p><strong>Normal User:</strong> “I know where to go within PerformSmart to enter my yearly accomplishments. I find it valuable to reference these when it’s time to complete my performance review.”</p>
<p><strong>Manager:</strong> “I can ask for and receive feedback on my direct reports from those that have worked with them throughout the year.</p></div>
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				<div class="et_pb_text_inner"><h4>What are we hoping to learn from testing sessions?</h4>
<p>We want to ensure the new ‘Notes’ feature for Insperity PerfomrSmart is easy to discover and use so that users can successfully document milestones throughout the year for themselves and their peers. We want to identify any pain points and provide design recommendations based off user feedback.</p></div>
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				<div class="et_pb_text_inner"><h3>Creative Brief: </h3></div>
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				<a href="https://richroth.net/wp-content/uploads/2019/04/PSO_CB1.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="670" height="850" src="https://richroth.net/wp-content/uploads/2019/04/PSO_CB1.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/04/PSO_CB1.jpg 670w, https://richroth.net/wp-content/uploads/2019/04/PSO_CB1-236x300.jpg 236w" sizes="(max-width: 670px) 100vw, 670px" class="wp-image-3030" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/PSO_CB2.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="670" height="850" src="https://richroth.net/wp-content/uploads/2019/01/PSO_CB2.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/PSO_CB2.jpg 670w, https://richroth.net/wp-content/uploads/2019/01/PSO_CB2-236x300.jpg 236w" sizes="(max-width: 670px) 100vw, 670px" class="wp-image-2790" /></span></a>
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				<div class="et_pb_text_inner"><h4><span style="color: #ffffff;">Deliverables:</span></h4></div>
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				<div class="et_pb_text_inner"><p>Subject Matter Expert Interviews</p>
<p>Creative Brief: Defining history and purpose, current expectations, UX process, key objective, metrics, target audience, UX deliverables &amp; tasks</p></div>
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				<div class="et_pb_text_inner"><h4><span style="color: #ffffff;">Tools Used:</span></h4></div>
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				<div class="et_pb_text_inner"><p>Pen &amp; Paper</p>
<p>MS Word</p>
<p>Basecamp</p></div>
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				<div class="et_pb_text_inner"><h2><strong>02:  Discover &amp; Define:  </strong><em style="font-size: 16px; color: #5e6b72;">Understand the product/service and its users in depth.</em></h2></div>
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<li>Rename feature to a name that conveys it’s intended use.</li>
<li>Current feature isn&#8217;t easily accessible</li>
<li>Provide reason for end users to utilize the feature. </li>
<li>Four end users interviewed </li>
</ul></div>
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				<div class="et_pb_text_inner"><h3>User Goals:</h3></div>
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				<div class="et_pb_text_inner"><h4>Every user must be able to accomplish:</h4>
<ul>
<li>Discover new ‘Notes’ feature</li>
<li>Document milestones had throughout the year</li>
<li>Provide Peer recognition</li>
</ul></div>
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				<div class="et_pb_text_inner"><p><strong>User Background:</strong></p>
<p style="padding-left: 20px;">Your name is Jamie. Insperity provides timesheet, payroll, and HR services for your company. You have just logged into your Insperity account.</p>
<p><strong>Scenario 1: Discover Notes &amp; Enter Notes</strong></p>
<p style="padding-left: 20px;">You attended a conference on December 15th. Document this and include your attendance certificate (Grade A Management) as if it’s saved on your desktop.</p>
<p><strong>Scenario 2: Review a Peer Note</strong></p>
<p style="padding-left: 20px;">You received feedback from Alex Fernandez on 11/12/2017. Find out what he wrote.</p>
<p><strong>Scenario 3: Enter Peer Note</strong></p>
<p style="padding-left: 20px;">Your coworker, Brook Harvey, recently helped you meet a tight deadline, even though she was busy with her own projects. Share this positive feedback with Brook&#8217;s manager.</p>
<p><strong>Scenario 4: Optional Manager Task</strong></p>
<p style="padding-left: 20px;">You just received a rave review from a client regarding a campaign your employee, Jude Bennet, created for them. You’d like to reference this review when it’s time to complete his performance review at the end of the year. How would you document this?</p></div>
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				<div class="et_pb_text_inner"><h4><span style="color: #ffffff;">Deliverables:</span></h4></div>
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				<div class="et_pb_text_inner"><p>Discovery/Research of Current Platform</p>
<ul>
<li>Usage stats, what&#8217;s working, what’s lacking, what&#8217;s needed</li>
</ul>
<p>End User Interviews</p>
<p>Analysis of Research</p>
<p>User Testing Scenaios </p></div>
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				<div class="et_pb_text_inner"><h4><span style="color: #ffffff;">Tools Used:</span></h4></div>
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				<div class="et_pb_text_inner"><p>Pen &amp; Paper</p>
<p>MS Word</p>
<p>MS Excel</p>
<p>SilverBack App</p>
<p>Basecamp</p></div>
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				<div class="et_pb_text_inner"><h2><strong>03: Ideate:  </strong><em style="font-size: 16px; color: #5e6b72;">Understand the most important problems and opportunities. Identify potential solution ideas to begin testing with</em></h2></div>
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				<div class="et_pb_text_inner"><ul>
<li>Brainstorm high level ideas, Notes discoverability, accessibility, and define feature behaviors.</li>
<li>Improve discoverability and create a spike in usage.</li>
<li>Users able to document accomplishments form themselves.</li>
<li>Users able to easily enter feedback for anyone in their organization.</li>
<li>Identify workflows.</li>
</ul></div>
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				<div class="et_pb_text_inner"><p><strong>High Level Ideas</strong></p>
<ul>
<li>Ability to attach to goals<br /> Feature available inside goals as well as its own section</li>
<li>Task and milestones for goals.<br /> Create notes on goals to show progress</li>
<li>Ability to comment on departmental level?</li>
<li>Rename to &#8216;Notes&#8217;</li>
</ul>
<p><em><strong>NOTE</strong>: Single person recognition. Departmental recognition &#8211; trickle down to EE’s inside department?</em></p>
<p><em> </em></p>
<p><strong>Discoverability</strong></p>
<ul>
<li>Banner on Insperity Premier home page</li>
</ul>
<p><strong>Accessibility</strong></p>
<ul>
<li>Own section in PSO called ‘Notes’</li>
<li>Feature lives in goals / ability to attach to goals</li>
<li>Marketed on Premier home page</li>
</ul>
<p><strong>What can you do with Notes?</strong></p>
<ul>
<li>Keep track of own accomplishments</li>
<li>Request feedback from peers</li>
<li>Send feedback for peers (peer to peer recognition/feedback)</li>
<li>Peer to department feedback</li>
<li>Add attachments to entries</li>
<li>Attach endorsements</li>
<li>Track progress for goals in Notes</li>
<li>Ability to send to peer plus peer’s manager, just peer, or just manager</li>
<li>Documentation software (good, bad, and in-between instances)</li>
</ul></div>
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				<div class="et_pb_text_inner"><h3>Workflow:</h3></div>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/PSO_Notes_workflow_2017_1101.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="2000" height="962" src="https://richroth.net/wp-content/uploads/2019/01/PSO_Notes_workflow_2017_1101.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/PSO_Notes_workflow_2017_1101.jpg 2000w, https://richroth.net/wp-content/uploads/2019/01/PSO_Notes_workflow_2017_1101-300x144.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/PSO_Notes_workflow_2017_1101-768x369.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/PSO_Notes_workflow_2017_1101-1024x493.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/PSO_Notes_workflow_2017_1101-1080x519.jpg 1080w" sizes="(max-width: 2000px) 100vw, 2000px" class="wp-image-2798" /></span></a>
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				<div class="et_pb_text_inner"><h4><span style="color: #ffffff;">Deliverables:</span></h4></div>
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				<div class="et_pb_text_inner"><p>Brainstorming Notes</p>
<p>Task Specific Workflows</p></div>
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				<div class="et_pb_text_inner"><h4><span style="color: #ffffff;">Tools Used:</span></h4></div>
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				<div class="et_pb_text_inner"><p>Pen &amp; Paper</p>
<p>Omnigraphle</p>
<p>Basecamp</p></div>
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				<div class="et_pb_text_inner"><h2><strong>04: Prototype &amp; Test:  </strong><em style="font-size: 16px; color: #5e6b72;">User validated, functional prototype that fulfills prioritized needs and opportunities.</em></h2></div>
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				<div class="et_pb_text_inner"><ul>
<li>Iterative prototypes were built based off of end user interviews and testing results until consistency was achieved.</li>
<li>18 users tested</li>
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				<div class="et_pb_text_inner"><h3>Prototype:</h3></div>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype1.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1500" height="1000" src="https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype1.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype1.jpg 1500w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype1-300x200.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype1-768x512.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype1-1024x683.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype1-1080x720.jpg 1080w" sizes="(max-width: 1500px) 100vw, 1500px" class="wp-image-2799" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype5.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1500" height="1000" src="https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype5.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype5.jpg 1500w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype5-300x200.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype5-768x512.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype5-1024x683.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype5-1080x720.jpg 1080w" sizes="(max-width: 1500px) 100vw, 1500px" class="wp-image-2803" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype9.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1500" height="1000" src="https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype9.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype9.jpg 1500w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype9-300x200.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype9-768x512.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype9-1024x683.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype9-1080x720.jpg 1080w" sizes="(max-width: 1500px) 100vw, 1500px" class="wp-image-2807" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype13.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1500" height="1000" src="https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype13.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype13.jpg 1500w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype13-300x200.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype13-768x512.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype13-1024x683.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype13-1080x720.jpg 1080w" sizes="(max-width: 1500px) 100vw, 1500px" class="wp-image-2811" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype2.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1500" height="1000" src="https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype2.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype2.jpg 1500w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype2-300x200.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype2-768x512.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype2-1024x683.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype2-1080x720.jpg 1080w" sizes="(max-width: 1500px) 100vw, 1500px" class="wp-image-2800" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype6.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1500" height="1000" src="https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype6.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype6.jpg 1500w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype6-300x200.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype6-768x512.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype6-1024x683.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype6-1080x720.jpg 1080w" sizes="(max-width: 1500px) 100vw, 1500px" class="wp-image-2804" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype10.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1500" height="1000" src="https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype10.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype10.jpg 1500w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype10-300x200.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype10-768x512.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype10-1024x683.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype10-1080x720.jpg 1080w" sizes="(max-width: 1500px) 100vw, 1500px" class="wp-image-2808" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype14.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1500" height="1000" src="https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype14.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype14.jpg 1500w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype14-300x200.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype14-768x512.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype14-1024x683.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype14-1080x720.jpg 1080w" sizes="(max-width: 1500px) 100vw, 1500px" class="wp-image-2812" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype3.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1500" height="1000" src="https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype3.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype3.jpg 1500w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype3-300x200.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype3-768x512.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype3-1024x683.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype3-1080x720.jpg 1080w" sizes="(max-width: 1500px) 100vw, 1500px" class="wp-image-2801" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype7.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1500" height="1000" src="https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype7.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype7.jpg 1500w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype7-300x200.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype7-768x512.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype7-1024x683.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype7-1080x720.jpg 1080w" sizes="(max-width: 1500px) 100vw, 1500px" class="wp-image-2805" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype11.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1500" height="1000" src="https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype11.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype11.jpg 1500w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype11-300x200.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype11-768x512.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype11-1024x683.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype11-1080x720.jpg 1080w" sizes="(max-width: 1500px) 100vw, 1500px" class="wp-image-2809" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype4.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1500" height="1000" src="https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype4.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype4.jpg 1500w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype4-300x200.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype4-768x512.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype4-1024x683.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype4-1080x720.jpg 1080w" sizes="(max-width: 1500px) 100vw, 1500px" class="wp-image-2802" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype8.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1500" height="1000" src="https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype8.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype8.jpg 1500w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype8-300x200.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype8-768x512.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype8-1024x683.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype8-1080x720.jpg 1080w" sizes="(max-width: 1500px) 100vw, 1500px" class="wp-image-2806" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype12.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1500" height="1000" src="https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype12.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype12.jpg 1500w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype12-300x200.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype12-768x512.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype12-1024x683.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/PSO_Prototype12-1080x720.jpg 1080w" sizes="(max-width: 1500px) 100vw, 1500px" class="wp-image-2810" /></span></a>
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				<div class="et_pb_text_inner"><h4><span style="color: #ffffff;">Deliverables:</span></h4></div>
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				<div class="et_pb_text_inner"><p>Interactive Prototype</p>
<p>User Testing results</p></div>
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				<div class="et_pb_text_inner"><h4><span style="color: #ffffff;">Tools Used:</span></h4></div>
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				<div class="et_pb_text_inner"><p>Pen &amp; Paper</p>
<p>MS Word</p>
<p>Axure RP</p>
<p>SilverBack App</p>
<p>Validately.com</p>
<p>Basecamp</p></div>
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				<div class="et_pb_text_inner"><h2><strong>05: Design:  </strong><em style="font-size: 16px; color: #5e6b72;">Delivery of completed requirements and all other necessary documentation</em></h2></div>
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<li class="li1">High fidelity graphical design comps created to show how User Access looks using current Insperity Premier styling.</li>
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				<div class="et_pb_text_inner"><h3>High Fidelity Design Comps:</h3></div>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/User-Access-Home.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1500" height="1050" src="https://richroth.net/wp-content/uploads/2019/01/User-Access-Home.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/User-Access-Home.jpg 1500w, https://richroth.net/wp-content/uploads/2019/01/User-Access-Home-300x210.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/User-Access-Home-768x538.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/User-Access-Home-1024x717.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/User-Access-Home-1080x756.jpg 1080w" sizes="(max-width: 1500px) 100vw, 1500px" class="wp-image-2765" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/User-Access-Home-Copy.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1500" height="1050" src="https://richroth.net/wp-content/uploads/2019/01/User-Access-Home-Copy.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/User-Access-Home-Copy.jpg 1500w, https://richroth.net/wp-content/uploads/2019/01/User-Access-Home-Copy-300x210.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/User-Access-Home-Copy-768x538.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/User-Access-Home-Copy-1024x717.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/User-Access-Home-Copy-1080x756.jpg 1080w" sizes="(max-width: 1500px) 100vw, 1500px" class="wp-image-2764" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/UA-Editing.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1500" height="1050" src="https://richroth.net/wp-content/uploads/2019/01/UA-Editing.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/UA-Editing.jpg 1500w, https://richroth.net/wp-content/uploads/2019/01/UA-Editing-300x210.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/UA-Editing-768x538.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/UA-Editing-1024x717.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/UA-Editing-1080x756.jpg 1080w" sizes="(max-width: 1500px) 100vw, 1500px" class="wp-image-2763" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/SlideOuts.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="940" height="1000" src="https://richroth.net/wp-content/uploads/2019/01/SlideOuts.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/SlideOuts.jpg 940w, https://richroth.net/wp-content/uploads/2019/01/SlideOuts-282x300.jpg 282w, https://richroth.net/wp-content/uploads/2019/01/SlideOuts-768x817.jpg 768w" sizes="(max-width: 940px) 100vw, 940px" class="wp-image-2762" /></span></a>
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				<div class="et_pb_with_border et_pb_row et_pb_row_136">
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				<div class="et_pb_text_inner"><h4><span style="color: #ffffff;">Deliverables:</span></h4></div>
			</div><div class="et_pb_module et_pb_text et_pb_text_220  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><p>High Fidelity Graphic Design Comps</p></div>
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				<div class="et_pb_text_inner"><h4><span style="color: #ffffff;">Tools Used:</span></h4></div>
			</div><div class="et_pb_module et_pb_text et_pb_text_222  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><p>Sketch</p>
<p>Basecamp</p></div>
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				<div class="et_pb_row et_pb_row_137">
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				<div class="et_pb_module et_pb_text et_pb_text_223  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><h2><strong>06: On-going Evaluation:  </strong><em style="font-size: 16px; color: #5e6b72;">Continue to evaluate product after release to validate impact with project goals.</em></h2></div>
			</div><div class="et_pb_module et_pb_text et_pb_text_224  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><ul>
<li>Notes are continuously monitored and updated based off of trends, best practices, and like feedback received.</li>
<li>Review analytics and iterate.</li>
</ul></div>
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				<div class="et_pb_text_inner"><h3>Actual Application:</h3></div>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/PSO_Actual1.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1320" height="850" src="https://richroth.net/wp-content/uploads/2019/01/PSO_Actual1.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/PSO_Actual1.jpg 1320w, https://richroth.net/wp-content/uploads/2019/01/PSO_Actual1-300x193.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/PSO_Actual1-768x495.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/PSO_Actual1-1024x659.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/PSO_Actual1-1080x695.jpg 1080w" sizes="(max-width: 1320px) 100vw, 1320px" class="wp-image-2840" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/PSO_Actual5.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1320" height="850" src="https://richroth.net/wp-content/uploads/2019/01/PSO_Actual5.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/PSO_Actual5.jpg 1320w, https://richroth.net/wp-content/uploads/2019/01/PSO_Actual5-300x193.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/PSO_Actual5-768x495.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/PSO_Actual5-1024x659.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/PSO_Actual5-1080x695.jpg 1080w" sizes="(max-width: 1320px) 100vw, 1320px" class="wp-image-2844" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/PSO_Actual2.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1320" height="850" src="https://richroth.net/wp-content/uploads/2019/01/PSO_Actual2.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/PSO_Actual2.jpg 1320w, https://richroth.net/wp-content/uploads/2019/01/PSO_Actual2-300x193.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/PSO_Actual2-768x495.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/PSO_Actual2-1024x659.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/PSO_Actual2-1080x695.jpg 1080w" sizes="(max-width: 1320px) 100vw, 1320px" class="wp-image-2841" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/PSO_Actual6.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1320" height="850" src="https://richroth.net/wp-content/uploads/2019/01/PSO_Actual6.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/PSO_Actual6.jpg 1320w, https://richroth.net/wp-content/uploads/2019/01/PSO_Actual6-300x193.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/PSO_Actual6-768x495.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/PSO_Actual6-1024x659.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/PSO_Actual6-1080x695.jpg 1080w" sizes="(max-width: 1320px) 100vw, 1320px" class="wp-image-2845" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/PSO_Actual3.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1320" height="850" src="https://richroth.net/wp-content/uploads/2019/01/PSO_Actual3.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/PSO_Actual3.jpg 1320w, https://richroth.net/wp-content/uploads/2019/01/PSO_Actual3-300x193.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/PSO_Actual3-768x495.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/PSO_Actual3-1024x659.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/PSO_Actual3-1080x695.jpg 1080w" sizes="(max-width: 1320px) 100vw, 1320px" class="wp-image-2842" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/PSO_Actual7.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1320" height="850" src="https://richroth.net/wp-content/uploads/2019/01/PSO_Actual7.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/PSO_Actual7.jpg 1320w, https://richroth.net/wp-content/uploads/2019/01/PSO_Actual7-300x193.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/PSO_Actual7-768x495.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/PSO_Actual7-1024x659.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/PSO_Actual7-1080x695.jpg 1080w" sizes="(max-width: 1320px) 100vw, 1320px" class="wp-image-2846" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/PSO_Actual4.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1320" height="850" src="https://richroth.net/wp-content/uploads/2019/01/PSO_Actual4.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/PSO_Actual4.jpg 1320w, https://richroth.net/wp-content/uploads/2019/01/PSO_Actual4-300x193.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/PSO_Actual4-768x495.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/PSO_Actual4-1024x659.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/PSO_Actual4-1080x695.jpg 1080w" sizes="(max-width: 1320px) 100vw, 1320px" class="wp-image-2843" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/PSO_Actual8.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1320" height="850" src="https://richroth.net/wp-content/uploads/2019/01/PSO_Actual8.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/PSO_Actual8.jpg 1320w, https://richroth.net/wp-content/uploads/2019/01/PSO_Actual8-300x193.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/PSO_Actual8-768x495.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/PSO_Actual8-1024x659.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/PSO_Actual8-1080x695.jpg 1080w" sizes="(max-width: 1320px) 100vw, 1320px" class="wp-image-2847" /></span></a>
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			</div>
				
				
			</div><div id="contact" class="et_pb_section et_pb_section_63 et_pb_with_background et_section_regular" >
				
				
				
				
				
				
				<div class="et_pb_row et_pb_row_140">
				<div class="et_pb_column et_pb_column_4_4 et_pb_column_227  et_pb_css_mix_blend_mode_passthrough et-last-child">
				
				
				
				
				<div class="et_pb_module et_pb_text et_pb_text_226  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><h1 class="p1">Get in touch and let's get a conversation going!</h1></div>
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			</div><div class="et_pb_row et_pb_row_141">
				<div class="et_pb_column et_pb_column_1_2 et_pb_column_228  et_pb_css_mix_blend_mode_passthrough">
				
				
				
				
				<div class="et_pb_module et_pb_text et_pb_text_227  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><p><div class="caldera-grid" id="caldera_form_4" data-cf-ver="1.9.2" data-cf-form-id="CF5a775c824c086"><div id="caldera_notices_4" data-spinner="https://richroth.net/wp-admin/images/spinner.gif"></div><form data-instance="4" class="CF5a775c824c086 caldera_forms_form cfajax-trigger" method="POST" enctype="multipart/form-data" id="CF5a775c824c086_4" data-form-id="CF5a775c824c086" aria-label="Contact Form" data-target="#caldera_notices_4" data-template="#cfajax_CF5a775c824c086-tmpl" data-cfajax="CF5a775c824c086" data-load-element="_parent" data-load-class="cf_processing" data-post-disable="0" data-action="cf_process_ajax_submit" data-request="https://richroth.net/cf-api/CF5a775c824c086" data-hiderows="true">
<input type="hidden" id="_cf_verify_CF5a775c824c086" name="_cf_verify" value="d3eee44aad"  data-nonce-time="1776948017" /><input type="hidden" name="_wp_http_referer" value="/category/ux/feed/" /><div id="cf2-CF5a775c824c086_4"></div><input type="hidden" name="_cf_frm_id" value="CF5a775c824c086">
<input type="hidden" name="_cf_frm_ct" value="4">
<input type="hidden" name="cfajax" value="CF5a775c824c086">
<input type="hidden" name="_cf_cr_pst" value="2781">
<div class="hide" style="display:none; overflow:hidden;height:0;width:0;">
<label>Twitter</label><input type="text" name="twitter" value="" autocomplete="off">
</div><div id="CF5a775c824c086_4-row-1"  class="row  first_row"><div  class="col-sm-12  single"><div data-field-wrapper="fld_7639300" class="form-group" id="fld_7639300_4-wrap">
	<label id="fld_7639300Label" for="fld_7639300_4" class="control-label screen-reader-text sr-only">Name</label>
	<div class="">
		<input placeholder="Name"  required type="text" data-field="fld_7639300" class=" form-control" id="fld_7639300_4" name="fld_7639300" value="" data-type="text" aria-required="true"   aria-labelledby="fld_7639300Label" >			</div>
</div>
</div></div><div id="CF5a775c824c086_4-row-2"  class="row "><div  class="col-sm-6  first_col"><div data-field-wrapper="fld_8996048" class="form-group" id="fld_8996048_4-wrap">
	<label id="fld_8996048Label" for="fld_8996048_4" class="control-label screen-reader-text sr-only">Email Address</label>
	<div class="">
		<input placeholder="Email Address"  required type="email" data-field="fld_8996048" class=" form-control" id="fld_8996048_4" name="fld_8996048" value="" data-type="email" aria-required="true"   aria-labelledby="fld_8996048Label" >			</div>
</div>
</div><div  class="col-sm-6  last_col"><div data-field-wrapper="fld_7162192" class="form-group" id="fld_7162192_4-wrap">
	<label id="fld_7162192Label" for="fld_7162192_4" class="control-label screen-reader-text sr-only">Phone</label>
	<div class="">
		<input placeholder="Phone"   type="tel" data-field="fld_7162192" class=" form-control" id="fld_7162192_4" name="fld_7162192" value="" data-type="phone_better"   aria-labelledby="fld_7162192Label" >			</div>
</div>
</div></div><div id="CF5a775c824c086_4-row-3"  class="row "><div  class="col-sm-12  single"><div data-field-wrapper="fld_3919594" class="form-group" id="fld_3919594_4-wrap">
	<label id="fld_3919594Label" for="fld_3919594_4" class="control-label screen-reader-text sr-only">Talk to me</label>
	<div class="">
		<textarea name="fld_3919594" value="" data-field="fld_3919594" class="form-control" id="fld_3919594_4" rows="5"  required="required"  aria-labelledby="fld_3919594Label" ></textarea>
			</div>
</div>
</div></div><div id="CF5a775c824c086_4-row-4"  class="row  last_row"><div  class="col-sm-12  single"><div data-field-wrapper="fld_9605864" class="form-group" id="fld_9605864_4-wrap">
<div class="">
	<input  class="btn btn-default" type="submit" name="fld_9605864" id="fld_9605864_4" value="Submit" data-field="fld_9605864"  >
</div>
</div>
	<input class="button_trigger_4" type="hidden" name="fld_9605864" id="fld_9605864_4_btn" value="" data-field="fld_9605864"  />
</div></div></form>
</div>
</p></div>
			</div>
			</div><div class="et_pb_column et_pb_column_1_2 et_pb_column_229  et_pb_css_mix_blend_mode_passthrough et-last-child">
				
				
				
				
				<div class="et_pb_module et_pb_text et_pb_text_228  et_pb_text_align_left et_pb_bg_layout_dark">
				
				
				
				
				<div class="et_pb_text_inner"><p>&nbsp;</p>
<p>I would love to create with you. For any questions you have or to schedule a consultation please reach out. Don’t be shy, let's get a conversation started!</p></div>
			</div><div class="et_pb_module et_pb_text et_pb_text_229  et_pb_text_align_left et_pb_bg_layout_dark">
				
				
				
				
				<div class="et_pb_text_inner"><p><strong>Reach out directly to Rich Roth @</strong></p></div>
			</div><div class="et_pb_module et_pb_text et_pb_text_230  et_pb_text_align_left et_pb_bg_layout_dark">
				
				
				
				
				<div class="et_pb_text_inner"><p><em><span style="color: #ee573e;">p: </span></em>225.978.1835       <em><span style="color: #ee573e;">e:</span></em> <a href="mailto:rich@richroth.net">rich@richroth.net</a></p></div>
			</div><div class="et_pb_module et_pb_text et_pb_text_231  et_pb_text_align_left et_pb_bg_layout_dark">
				
				
				
				
				<div class="et_pb_text_inner"><p>Follow my adventures on:</p></div>
			</div><ul class="et_pb_module et_pb_social_media_follow et_pb_social_media_follow_3 large-social-icons clearfix  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<li
            class='et_pb_social_media_follow_network_15 et_pb_social_icon et_pb_social_network_link  et-social-facebook'><a
              href='https://www.facebook.com/richrothphoto/'
              class='icon et_pb_with_border'
              title='Follow on Facebook'
               target="_blank"><span
                class='et_pb_social_media_follow_network_name'
                aria-hidden='true'
                >Follow</span></a></li><li
            class='et_pb_social_media_follow_network_16 et_pb_social_icon et_pb_social_network_link  et-social-instagram'><a
              href='https://www.instagram.com/richrothphoto/'
              class='icon et_pb_with_border'
              title='Follow on Instagram'
               target="_blank"><span
                class='et_pb_social_media_follow_network_name'
                aria-hidden='true'
                >Follow</span></a></li><li
            class='et_pb_social_media_follow_network_17 et_pb_social_icon et_pb_social_network_link  et-social-twitter'><a
              href='https://twitter.com/richrothphoto'
              class='icon et_pb_with_border'
              title='Follow on Twitter'
               target="_blank"><span
                class='et_pb_social_media_follow_network_name'
                aria-hidden='true'
                >Follow</span></a></li><li
            class='et_pb_social_media_follow_network_18 et_pb_social_icon et_pb_social_network_link  et-social-linkedin'><a
              href='https://www.linkedin.com/in/rothrich/'
              class='icon et_pb_with_border'
              title='Follow on LinkedIn'
               target="_blank"><span
                class='et_pb_social_media_follow_network_name'
                aria-hidden='true'
                >Follow</span></a></li><li
            class='et_pb_social_media_follow_network_19 et_pb_social_icon et_pb_social_network_link  et-social-rss'><a
              href='http://feeds.feedburner.com/richroth-blog'
              class='icon et_pb_with_border'
              title='Follow on RSS'
               target="_blank"><span
                class='et_pb_social_media_follow_network_name'
                aria-hidden='true'
                >Follow</span></a></li>
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			</div></p>
<p>The post <a href="https://richroth.net/ux-case-study-notes/">Case Study: PSO Notes</a> appeared first on <a href="https://richroth.net">Rich Roth</a>.</p>
]]></content:encoded>
					
		
		
			</item>
		<item>
		<title>Case Study: Compensation</title>
		<link>https://richroth.net/ux-case-study-ee-comp/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=ux-case-study-ee-comp</link>
		
		<dc:creator><![CDATA[Rich Roth]]></dc:creator>
		<pubDate>Sun, 20 Jan 2019 04:57:10 +0000</pubDate>
				<category><![CDATA[Design]]></category>
		<category><![CDATA[UX]]></category>
		<category><![CDATA[User Experience]]></category>
		<guid isPermaLink="false">http://richroth.net/richroth/?p=2863</guid>

					<description><![CDATA[<p>Clients had no way of adding new codes (pay types) or managing their employees compensation without help from an Insperity payroll specialist. In order to provide this feature to clients, we needed a way to add &#38; update pay codes as needed, while also maintaining a clear distinction between what was the employee’s base pay (agreed upon wages) and what was additional pay (allowances for each pay period).</p>
<p>The post <a href="https://richroth.net/ux-case-study-ee-comp/">Case Study: Compensation</a> appeared first on <a href="https://richroth.net">Rich Roth</a>.</p>
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				<div class="et_pb_text_inner"><h1>Employee Compensation </h1>
<h3>Payroll Application</h3></div>
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				<div class="et_pb_text_inner"><p > Clients had no way of adding to or editing their employees compensation without help from an Insperity payroll specialist. In order to provide this feature to clients, we needed a way to add &#038; update pay codes as needed, while also separating the systems that designate with is an employees base pay (agreed upon wages that Life/ADD Care about in the event of an unfortunate event) and what was allowances for reach pay period.  </p></div>
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				<div class="et_pb_text_inner"><p><strong>Services</strong></p>
<p>UX Design</p>
<p>Interface Design</p>
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				<div class="et_pb_text_inner"><p><strong>Field</strong></p>
<p>Human Resources</p>
<p>Payroll</p></div>
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				<div class="et_pb_text_inner"><p><strong>Type</strong></p>
<p>Web Application</p></div>
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				<div class="et_pb_text_inner"><h2>The Problem</h2>
<p>Clients wanted the freedom to be able to add and edit pay types for their employees at their leisure. This functionality was a feature that the compensation module had failed at trying to unlock in an earlier iteration and did not offer. </p>

<p>To build this properly, certain precautions had to be taken, along with new security measures written in the backend. Insperity had to make sure what the client wanted to do would be compliant and not cause errors for their overall payroll.</p>
<p>Unlocking the area, along with guiding the client along adding and creating pay types for their employees was the goal. When changes would be made, status and history of changes needed to be available to the client and auditors. </p></div>
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				<div class="et_pb_text_inner"><h2>My Approach</h2>
<p>Informed by research and design thinking I evaluated the current experience and was able to empathize with current end users, payroll specialist, and help desk staff.</p>
<p>I had to educate myself on all things concerning payroll along with regional and state specific laws with giving clients the ability to add/edit their employees compensation. It was a daunting task, but I was up to the challenge. </p></div>
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				<div class="et_pb_text_inner"><h2>Here&#8217;s how I did it</h2></div>
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				<div class="et_pb_text_inner"><h2><strong>01:  Empathize: </strong><strong style="font-size: 16px; color: #5e6b72;"> </strong><em style="font-size: 16px; color: #5e6b72;">Understand the project, it’s goals, drivers, and scope</em></h2></div>
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<li>Time and money from the previous year had been put into this feature and it achieved less than optimal results.</li>
<li>Through expert interviews, I learned the current solution was not meeting it’s expected metrics.</li>
<li>Current solution caused more confusion and broke trust with clients using the system themselves.</li>
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				<div class="et_pb_text_inner"><h3>Desired Outcome:</h3></div>
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				<div class="et_pb_text_inner"><h4>What are we hoping to learn from testing sessions?</h4>
<p>We want to ensure that the functionality for adding new pay types is easy to use and that users can successfully complete their tasks with confidence and without help from payroll specialist. </p></div>
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				<div class="et_pb_text_inner"><h4><span style="color: #ffffff;">Deliverables:</span></h4></div>
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				<div class="et_pb_text_inner"><h4><span style="color: #ffffff;">Tools Used:</span></h4></div>
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				<div class="et_pb_text_inner"><p>Pen &amp; Paper</p>
<p>MS Word</p>
<p>Basecamp</p></div>
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				<div class="et_pb_text_inner"><h2><strong>02:  Discover &amp; Define:  </strong><em style="font-size: 16px; color: #5e6b72;">Understand the product/service and its users in depth.</em></h2></div>
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<li>Client users wanted the ability to add and manage their employees compensation with confidence and ease.</li>
<li>Insperity Payroll specialist wanted to be able to allow their clients to manage their own employees, thus giving them time back to perform their other responsibilities.</li>
<li>Current solution was not working to meet any of its goals.</li>
<li>Reviewed all legal and corporate documentation regarding normal pay, disability, short term leave, FMLA leave, basic life &amp; death, etc. </li>
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<li>Clients can confidently add/edit pay types without help from a payroll specialist.</li>
<li>Clients can accurately add/edit pay types for employees.</li>
<li>Payroll specialist get time back in their day by allowing clients to manage their employees.</li>
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<div><b>Hang up/Problem to keep in mind: </b></div>
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<li>Clients will be able to make decision of if new pay type affects life insurance.</li>
<li>If someone passes away and compensation is set up wrong, it could mean the difference between life insurance paid out at 50K instead of 500K (just an example)</li>
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<p style="padding-left: 20px;">You’re a payroll admin working for Houston Family Auto Center, a car dealership in Houston, TX.</p>
<p><strong>Scenario 1: Shift Differential</strong></p>
<p style="padding-left: 20px;">Blake Jensen, a security guard at your company, transitioned from working day shift to night shift on September 18th. He will continue to work 40 hours per week and he will also receive an extra $1.00/per hour while working night shift. How would you update his compensation to show this change?</p>
<p><strong>Scenario 2: Add Rate 2</strong></p>
<p style="padding-left: 20px;">Tori Makle, an office worker at your company, is taking on additional responsibilities and will now work 8 hours/week as a shift supervisor at a rate of $20 per hour using “Rate 2 – REG”. She will continue to work the remaining 32 hours/week at her current rate of $15 per hour. These changes will begin on September 25th. How would you update this from here?</p>
<p><strong>Scenario 3: Commission</strong></p>
<p style="padding-left: 20px;">Ranaldo Salvos, a new sales hire at your company, has finished an initial training period and will now begin receiving a commission only salary. He will no longer receive a training pay rate (Rate 1). These changes are effective September 25th. How would you update this from here?department.</p>
<p><strong>Scenario 4: Car Allowance</strong></p>
<p style="padding-left: 20px;">Ranaldo Salvos will also receive $150 each pay period for a vehicle, starting on September 25th. How would you update this from here?</p></div>
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				<div class="et_pb_text_inner"><h4><span style="color: #ffffff;">Deliverables:</span></h4></div>
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<ul>
<li>Usage stats</li>
<li>What&#8217;s working</li>
<li>What’s lacking</li>
<li>What&#8217;s needed</li>
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<p>End User Interviews</p>
<p>Payroll Specialist Interviews</p>
<p>Analysis of Research</p>
<p>User Testing Scenaios</p></div>
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<p>MS Word</p>
<p>MS Excel</p>
<p>Internet Browser</p>
<p>SilverBack App</p>
<p>Basecamp</p></div>
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				<div class="et_pb_text_inner"><h2><strong>03: Ideate:  </strong><em style="font-size: 16px; color: #5e6b72;">Understand the most important problems and opportunities. Identify potential solution ideas to begin testing with</em></h2></div>
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<li>Prioritization of user needs/opportunities.</li>
<li>Identify and optimize workflows.</li>
<li>Create wizard to walk users through managing pay types.</li>
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<li>Ability to add &amp; edit employee compensation as needed</li>
<li>Remove base pay area and replace with compensation overview &#8211; needed for Life/ADD</li>
<li>Explain via interface what&#8217;s happening to end uses for pending items</li>
<li>Wizard Approach</li>
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				<div class="et_pb_text_inner"><h3>Workflows:</h3></div>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/PayTypeWorkflow.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="2000" height="710" src="https://richroth.net/wp-content/uploads/2019/01/PayTypeWorkflow.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/PayTypeWorkflow.jpg 2000w, https://richroth.net/wp-content/uploads/2019/01/PayTypeWorkflow-300x107.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/PayTypeWorkflow-768x273.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/PayTypeWorkflow-1024x364.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/PayTypeWorkflow-1080x383.jpg 1080w" sizes="(max-width: 2000px) 100vw, 2000px" class="wp-image-2892" /></span></a>
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				<div class="et_pb_text_inner"><p>Task Specific Workflows</p>
<p>Loose Sketches</p>
<p>Prioritized User Needs / Opportunities </p></div>
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				<div class="et_pb_text_inner"><p>Pen &amp; Paper</p>
<p>White Board</p>
<p>Omnigraphle</p>
<p>Basecamp</p></div>
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				<div class="et_pb_text_inner"><h2><strong>04: Prototype &amp; Test:  </strong><em style="font-size: 16px; color: #5e6b72;">User validated, functional prototype that fulfills prioritized needs and opportunities.</em></h2></div>
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				<div class="et_pb_text_inner"><ul>
<li>Iterative prototypes were built based off of testing results until consistency was achieved.</li>
<li>8 users tested</li>
</ul></div>
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				<div class="et_pb_module et_pb_text et_pb_text_269  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><h3>High Fidelity Prototypes:</h3></div>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi1.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1050" height="800" src="https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi1.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi1.jpg 1050w, https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi1-300x229.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi1-768x585.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi1-1024x780.jpg 1024w" sizes="(max-width: 1050px) 100vw, 1050px" class="wp-image-2914" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi6.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1050" height="800" src="https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi6.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi6.jpg 1050w, https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi6-300x229.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi6-768x585.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi6-1024x780.jpg 1024w" sizes="(max-width: 1050px) 100vw, 1050px" class="wp-image-2919" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi11.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1050" height="800" src="https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi11.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi11.jpg 1050w, https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi11-300x229.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi11-768x585.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi11-1024x780.jpg 1024w" sizes="(max-width: 1050px) 100vw, 1050px" class="wp-image-2924" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi2.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1050" height="800" src="https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi2.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi2.jpg 1050w, https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi2-300x229.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi2-768x585.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi2-1024x780.jpg 1024w" sizes="(max-width: 1050px) 100vw, 1050px" class="wp-image-2915" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi7.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1050" height="800" src="https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi7.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi7.jpg 1050w, https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi7-300x229.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi7-768x585.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi7-1024x780.jpg 1024w" sizes="(max-width: 1050px) 100vw, 1050px" class="wp-image-2920" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi12.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1050" height="800" src="https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi12.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi12.jpg 1050w, https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi12-300x229.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi12-768x585.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi12-1024x780.jpg 1024w" sizes="(max-width: 1050px) 100vw, 1050px" class="wp-image-2925" /></span></a>
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				<div class="et_pb_module et_pb_image et_pb_image_145">
				
				
				
				
				<a href="https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi3.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1050" height="800" src="https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi3.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi3.jpg 1050w, https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi3-300x229.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi3-768x585.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi3-1024x780.jpg 1024w" sizes="(max-width: 1050px) 100vw, 1050px" class="wp-image-2916" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi8.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1050" height="800" src="https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi8.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi8.jpg 1050w, https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi8-300x229.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi8-768x585.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi8-1024x780.jpg 1024w" sizes="(max-width: 1050px) 100vw, 1050px" class="wp-image-2921" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi13.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1050" height="800" src="https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi13.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi13.jpg 1050w, https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi13-300x229.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi13-768x585.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi13-1024x780.jpg 1024w" sizes="(max-width: 1050px) 100vw, 1050px" class="wp-image-2926" /></span></a>
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				<div class="et_pb_module et_pb_image et_pb_image_148">
				
				
				
				
				<a href="https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi4.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1050" height="800" src="https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi4.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi4.jpg 1050w, https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi4-300x229.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi4-768x585.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi4-1024x780.jpg 1024w" sizes="(max-width: 1050px) 100vw, 1050px" class="wp-image-2917" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi9.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1050" height="800" src="https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi9.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi9.jpg 1050w, https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi9-300x229.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi9-768x585.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi9-1024x780.jpg 1024w" sizes="(max-width: 1050px) 100vw, 1050px" class="wp-image-2922" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi14.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1050" height="800" src="https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi14.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi14.jpg 1050w, https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi14-300x229.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi14-768x585.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi14-1024x780.jpg 1024w" sizes="(max-width: 1050px) 100vw, 1050px" class="wp-image-2927" /></span></a>
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				<div class="et_pb_module et_pb_image et_pb_image_151">
				
				
				
				
				<a href="https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi5.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1050" height="800" src="https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi5.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi5.jpg 1050w, https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi5-300x229.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi5-768x585.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi5-1024x780.jpg 1024w" sizes="(max-width: 1050px) 100vw, 1050px" class="wp-image-2918" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi10.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1050" height="800" src="https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi10.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi10.jpg 1050w, https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi10-300x229.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi10-768x585.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi10-1024x780.jpg 1024w" sizes="(max-width: 1050px) 100vw, 1050px" class="wp-image-2923" /></span></a>
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				<a href="https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi15.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1050" height="800" src="https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi15.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi15.jpg 1050w, https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi15-300x229.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi15-768x585.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/PayType_LowFi15-1024x780.jpg 1024w" sizes="(max-width: 1050px) 100vw, 1050px" class="wp-image-2928" /></span></a>
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			</div><div class="et_pb_section et_pb_section_74 et_pb_with_background et_section_regular" >
				
				
				
				
				
				
				<div class="et_pb_with_border et_pb_row et_pb_row_166">
				<div class="et_pb_column et_pb_column_1_2 et_pb_column_262  et_pb_css_mix_blend_mode_passthrough">
				
				
				
				
				<div class="et_pb_module et_pb_text et_pb_text_270  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><h4><span style="color: #ffffff;">Deliverables:</span></h4></div>
			</div><div class="et_pb_module et_pb_text et_pb_text_271  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><p>Interactive Prototype</p>
<p>User Testing Results</p>
<p>UX Recommendations</p></div>
			</div>
			</div><div class="et_pb_column et_pb_column_1_2 et_pb_column_263  et_pb_css_mix_blend_mode_passthrough et-last-child">
				
				
				
				
				<div class="et_pb_module et_pb_text et_pb_text_272  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><h4><span style="color: #ffffff;">Tools Used:</span></h4></div>
			</div><div class="et_pb_module et_pb_text et_pb_text_273  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><p>Pen &amp; Paper</p>
<p>MS Word</p>
<p>Axure RP</p>
<p>SilverBack App</p>
<p>Validately.com</p>
<p>Basecamp</p></div>
			</div>
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			</div>
				
				
			</div><div class="et_pb_section et_pb_section_75 et_section_regular" >
				
				
				
				
				
				
				<div class="et_pb_row et_pb_row_167">
				<div class="et_pb_column et_pb_column_4_4 et_pb_column_264  et_pb_css_mix_blend_mode_passthrough et-last-child">
				
				
				
				
				<div class="et_pb_module et_pb_text et_pb_text_274  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><h2><strong>05: Design:  </strong><em style="font-size: 16px; color: #5e6b72;">Delivery of completed requirements and all other necessary documentation</em></h2></div>
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				<div class="et_pb_text_inner"><ul class="ul1">
<li class="li1">High fidelity graphical design comps created to show how User Access looks using current Insperity Premier styling.</li>
</ul></div>
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				<div class="et_pb_column et_pb_column_4_4 et_pb_column_265  et_pb_css_mix_blend_mode_passthrough et-last-child">
				
				
				
				
				<div class="et_pb_module et_pb_text et_pb_text_276  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><h3>High Fidelity Design Comps:</h3></div>
			</div>
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			</div><div class="et_pb_with_border et_pb_row et_pb_row_169 et_pb_gutters2">
				<div class="et_pb_column et_pb_column_1_2 et_pb_column_266  et_pb_css_mix_blend_mode_passthrough">
				
				
				
				
				<div class="et_pb_module et_pb_image et_pb_image_154">
				
				
				
				
				<a href="https://richroth.net/wp-content/uploads/2019/01/Landingv2b.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1440" height="1000" src="https://richroth.net/wp-content/uploads/2019/01/Landingv2b.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/Landingv2b.jpg 1440w, https://richroth.net/wp-content/uploads/2019/01/Landingv2b-300x208.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/Landingv2b-768x533.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/Landingv2b-1024x711.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/Landingv2b-1080x750.jpg 1080w" sizes="(max-width: 1440px) 100vw, 1440px" class="wp-image-2930" /></span></a>
			</div>
			</div><div class="et_pb_column et_pb_column_1_2 et_pb_column_267  et_pb_css_mix_blend_mode_passthrough et-last-child">
				
				
				
				
				<div class="et_pb_module et_pb_image et_pb_image_155">
				
				
				
				
				<a href="https://richroth.net/wp-content/uploads/2019/01/Step-2-Yes.jpg" class="et_pb_lightbox_image" title=""><span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="1440" height="1000" src="https://richroth.net/wp-content/uploads/2019/01/Step-2-Yes.jpg" alt="" title="" srcset="https://richroth.net/wp-content/uploads/2019/01/Step-2-Yes.jpg 1440w, https://richroth.net/wp-content/uploads/2019/01/Step-2-Yes-300x208.jpg 300w, https://richroth.net/wp-content/uploads/2019/01/Step-2-Yes-768x533.jpg 768w, https://richroth.net/wp-content/uploads/2019/01/Step-2-Yes-1024x711.jpg 1024w, https://richroth.net/wp-content/uploads/2019/01/Step-2-Yes-1080x750.jpg 1080w" sizes="(max-width: 1440px) 100vw, 1440px" class="wp-image-2932" /></span></a>
			</div>
			</div>
				
				
				
				
			</div>
				
				
			</div><div class="et_pb_section et_pb_section_76 et_pb_with_background et_section_regular" >
				
				
				
				
				
				
				<div class="et_pb_with_border et_pb_row et_pb_row_170">
				<div class="et_pb_column et_pb_column_1_2 et_pb_column_268  et_pb_css_mix_blend_mode_passthrough">
				
				
				
				
				<div class="et_pb_module et_pb_text et_pb_text_277  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><h4><span style="color: #ffffff;">Deliverables:</span></h4></div>
			</div><div class="et_pb_module et_pb_text et_pb_text_278  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><p>High Fidelity Graphic Design Comps</p></div>
			</div>
			</div><div class="et_pb_column et_pb_column_1_2 et_pb_column_269  et_pb_css_mix_blend_mode_passthrough et-last-child">
				
				
				
				
				<div class="et_pb_module et_pb_text et_pb_text_279  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><h2><span style="color: #ffffff;">Tools Used:</span></h2></div>
			</div><div class="et_pb_module et_pb_text et_pb_text_280  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner"><p>Sketch</p>
<p>Basecamp</p></div>
			</div>
			</div>
				
				
				
				
			</div>
				
				
			</div><div id="contact" class="et_pb_section et_pb_section_78 et_pb_with_background et_section_regular" >
				
				
				
				
				
				
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<p>I would love to create with you. For any questions you have or to schedule a consultation please reach out. Don’t be shy, let's get a conversation started!</p></div>
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				<div class="et_pb_text_inner"><p><strong>Reach out directly to Rich Roth @</strong></p></div>
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				<div class="et_pb_text_inner"><p><em><span style="color: #ee573e;">p: </span></em>225.978.1835       <em><span style="color: #ee573e;">e:</span></em> <a href="mailto:rich@richroth.net">rich@richroth.net</a></p></div>
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<p>The post <a href="https://richroth.net/ux-case-study-ee-comp/">Case Study: Compensation</a> appeared first on <a href="https://richroth.net">Rich Roth</a>.</p>
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		<title>UX Certified</title>
		<link>https://richroth.net/ux-certified/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=ux-certified</link>
					<comments>https://richroth.net/ux-certified/#respond</comments>
		
		<dc:creator><![CDATA[Rich Roth]]></dc:creator>
		<pubDate>Sat, 10 Nov 2018 03:42:07 +0000</pubDate>
				<category><![CDATA[UX]]></category>
		<category><![CDATA[Certified]]></category>
		<category><![CDATA[User Experience]]></category>
		<guid isPermaLink="false">http://richroth.net/richroth/?p=2433</guid>

					<description><![CDATA[<p>October 10th, 2018 I got my certification for ‘User Experience’ through Neilson Norman Group (NN/g}. What’s User Experience (UX)? Long Story short, If a thing exists that has a use (example: a teapot) then there is an experience, good or bad, behind that use of that thing. Example a teapot with the handle on the same side of the spout = poor user experience, move handle opposite the spout = not necessarily good, but definitely better user experience.  My certifications: This is the second piece of paper I’ve acquired since my BFA in 2006. I know, I’m a real go-getter! In all seriousness, I may not have very many certifications, but I do have the evolution of my skillsets on my side. Since graduating High school I’ve constantly been evolving and expanding as a professional whatever I choose to put my mind to. </p>
<p>The post <a href="https://richroth.net/ux-certified/">UX Certified</a> appeared first on <a href="https://richroth.net">Rich Roth</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p><div class="et_pb_section et_pb_section_79 et_pb_with_background et_section_regular" >
				
				
				
				
				
				
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					<h1 class="entry-title">UX Certified</h1>
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				<div class="et_pb_text_inner"><h5>Location:</h5>
<h4>#RaleighNorthCarolina </h4></div>
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				<div class="et_pb_text_inner"><h2>NN/g Certified as of 10/10/2018:<span class="Apple-converted-space"> </span></h2>
<p>October 10th, 2018 I got <a href="https://www.nngroup.com/ux-certification/verify/">my certification for ‘User Experience’</a> through Nielsen Norman Group (NN/g}.</p>
<h2>Who’s <a href="https://www.nngroup.com/">NN/g</a>?<span class="Apple-converted-space"> </span></h2>
<p>Long story short, they’re one of the god-father groups for User Experience.<span class="Apple-converted-space"> </span></p>
<h2> </h2>
<h2>What’s User Experience (UX)?</h2>
<p>Long Story short, If a thing exists that has a use (example: a teapot) then there is an experience, good or bad, behind that use of that thing. Example a teapot with the handle on the same side of the spout = poor user experience, move handle opposite the spout = not necessarily good, but definitely better user experience. <span class="Apple-converted-space"> Check out <a href="https://www.nngroup.com/articles/definition-user-experience/">this read</a> if you&#8217;d like to learn more. </span></p>
<h2> </h2>
<h2>My certifications:<span class="Apple-converted-space"> </span></h2>
<p>This is the second piece of paper I’ve acquired since my BFA in 2006. I know, I’m a real go-getter! In all seriousness, I may not have very many certifications, but I do have the evolution of my skillsets on my side. Since graduating High school I’ve constantly been evolving and expanding as a professional whatever I choose to put my mind to. <span class="Apple-converted-space"> </span></p>
<h2> </h2>
<h2>Chasing certificates isn’t really my thing.<span class="Apple-converted-space"> </span></h2>
<p>Personally, I prefer someone that CAN ACTUALLY DO THE JOB vs someone with a piece of paper saying they can do the job. For me, the difference is real-world experience learning with training wheels… and never taking them off.<span class="Apple-converted-space">  </span>The paper isn’t a guarantee you’ll be able to perform the job. (this is my opinion, not fact, let me just clear that up}<span class="Apple-converted-space"> </span></p>
<h2> </h2>
<h2>Did I just contradict myself?</h2>
<p>Honestly, I don’t think I have; and here’s why. This piece of paper matters because as I mentioned above NN/g is the god-father of bringing user experience to light. Without Jakob Nielsen and Don Norman, I wouldn’t have a career in this field and I wouldn’t know the principles and practices I know, love, and execute today. My life would be completely different from what it currently is. So yeah, this piece of paper matters.<span class="Apple-converted-space"> </span></p>
<h2> </h2>
<h2>The experience and the paper trail.<span class="Apple-converted-space"> </span></h2>
<p>I’ve been a working UX professional for almost a decade. This is the first piece of paper I’ve received in the UX field. It’s also the first one I’ve chased. I do plan on getting more because NN/g is such a great group respected worldwide. I want to get more concentrated certifications as well, so that’s going to be my next goal.</p></div>
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				<div class="et_pb_text_inner"><h1 class="p1">Get in touch and let's get a conversation going!</h1></div>
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</p></div>
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				<div class="et_pb_text_inner"><p>&nbsp;</p>
<p>I would love to create with you. For any questions you have or to schedule a consultation please reach out. Don’t be shy, let's get a conversation started!</p></div>
			</div><div class="et_pb_module et_pb_text et_pb_text_292  et_pb_text_align_left et_pb_bg_layout_dark">
				
				
				
				
				<div class="et_pb_text_inner"><p><strong>Reach out directly to Rich Roth @</strong></p></div>
			</div><div class="et_pb_module et_pb_text et_pb_text_293  et_pb_text_align_left et_pb_bg_layout_dark">
				
				
				
				
				<div class="et_pb_text_inner"><p><em><span style="color: #ee573e;">p: </span></em>225.978.1835       <em><span style="color: #ee573e;">e:</span></em> <a href="mailto:rich@richroth.net">rich@richroth.net</a></p></div>
			</div><div class="et_pb_module et_pb_text et_pb_text_294  et_pb_text_align_left et_pb_bg_layout_dark">
				
				
				
				
				<div class="et_pb_text_inner"><p>Follow my adventures on:</p></div>
			</div><ul class="et_pb_module et_pb_social_media_follow et_pb_social_media_follow_5 large-social-icons clearfix  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<li
            class='et_pb_social_media_follow_network_25 et_pb_social_icon et_pb_social_network_link  et-social-facebook'><a
              href='https://www.facebook.com/richrothphoto/'
              class='icon et_pb_with_border'
              title='Follow on Facebook'
               target="_blank"><span
                class='et_pb_social_media_follow_network_name'
                aria-hidden='true'
                >Follow</span></a></li><li
            class='et_pb_social_media_follow_network_26 et_pb_social_icon et_pb_social_network_link  et-social-instagram'><a
              href='https://www.instagram.com/richrothphoto/'
              class='icon et_pb_with_border'
              title='Follow on Instagram'
               target="_blank"><span
                class='et_pb_social_media_follow_network_name'
                aria-hidden='true'
                >Follow</span></a></li><li
            class='et_pb_social_media_follow_network_27 et_pb_social_icon et_pb_social_network_link  et-social-twitter'><a
              href='https://twitter.com/richrothphoto'
              class='icon et_pb_with_border'
              title='Follow on Twitter'
               target="_blank"><span
                class='et_pb_social_media_follow_network_name'
                aria-hidden='true'
                >Follow</span></a></li><li
            class='et_pb_social_media_follow_network_28 et_pb_social_icon et_pb_social_network_link  et-social-linkedin'><a
              href='https://www.linkedin.com/in/rothrich/'
              class='icon et_pb_with_border'
              title='Follow on LinkedIn'
               target="_blank"><span
                class='et_pb_social_media_follow_network_name'
                aria-hidden='true'
                >Follow</span></a></li><li
            class='et_pb_social_media_follow_network_29 et_pb_social_icon et_pb_social_network_link  et-social-rss'><a
              href='http://feeds.feedburner.com/richroth-blog'
              class='icon et_pb_with_border'
              title='Follow on RSS'
               target="_blank"><span
                class='et_pb_social_media_follow_network_name'
                aria-hidden='true'
                >Follow</span></a></li>
			</ul>
			</div>
				
				
				
				
			</div>
				
				
			</div></p>
<p>The post <a href="https://richroth.net/ux-certified/">UX Certified</a> appeared first on <a href="https://richroth.net">Rich Roth</a>.</p>
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